TextbookX.com

I placed an order on August 12, 2008. My credit card was charged on August 15, 2008 for the full amount of my order (three books totaling $348.00). Here it is August 22, 2008, and I STILL have not received my books. I've called, e-mailed, and done the ...

When I returned to college a couple of years ago, I couldn't fathom how some book companies could get away with selling a mere 300 page paperback textbook for upwards of 150 bucks; hallway robbery! I have found that most online stores do offer ...

TextbookX was my first experience purchasing used textbooks online. I was very pleased with the site and would not hesitate to purchase from them again. SITE I found the site to be very easy to navigate and use. I was searching for my book by ...

Fast shipping, but they said to me, "You will receive an additional email from us containing a track ...

Purchasing college textbooks is a pain and a financial debacle for many students. Prices for textbooks are much higher than for other types of books, forcing students to either seek out better deals on new books, or buy books that have been previously...

Textbookx.com is a subsidiary of Akademos.com dedicated to buying and selling textbooks. I've been out of graduate school for over five years and have changed careers. I found Textbookx when I was looking for a place to sell some of the many Sociology...

I love books. I can’t even begin to describe the thrill I simply enjoy every time I return to my home from the bookstore with a new “baby” waiting to be welcomed to life. This feeling starts to emerge from the very first time I lay my eyes over any of...

I ordered a hardcopy of a book and received an audiobook instead. I was told that I would have to pay a restocking charge. I was unable to resolve this matter with their "chat session". I was not at fault for this order mixup and see no reason for a restocking charge. Having to pay $4-$5 for packaging and postage to return the audiobook, this is just adding insult to injury.

I thought I would save some money by ordering from them. The book took almost a full month in getting to me. It was advertised with the CD for the book. The CD was not in the book. I sent an email with my complaint. I was never contacted. Finally I was able to use the online chat and the service was horrible. TRUST ME. GO TO SOMEPLACE MORE REPUTABLE. YOU MAY PAY A COUPLE OF DOLLARS MORE, BUT IT WILL BE WELL WORTH IT. I AM CONTACTING THE BBB TO REPORT MY EXPERIENCE. THESE PEOPLE SHOULD IN NO WAY BE DOING BUSINESS.

I ordered a textbook with a promised shipping of 3-5 days. It is now 18 days later, the book is not received, no shipping tracking information was received, TextbookX.com has not responded to my inquiries. DO NOT DEAL WITH THIS COMPANY!

TextbookX.com is a terrible place to sell your books. They do not pay by check and delay paying you with either store credit or a credit to a charge card as long as possible. I sold $140 worth the books through them in early January 2007 and still have not gotten a credit to my credit card, even though they promised to do so immediately over the last 6 weeks on multiple occasions by telephone and email.

Avoid them like the plague that they are.

Horrible experience!!!! I sold a book using their site, it was purchased instantly and I mailed the following day. More than 2 months later I have still not been paid, and have gotten the run around from foreign sounding customer service reps on three separate calls. If payment is not made within 5 days I am contacting authorities.

Great online book store. Excelent customer support. I placed and order only before a week ahead of my exam. I was woried. I called up customer serviec and they assured that I will get the book soon. Same thing happened. I am happy. I told the friends about it. Next time if I want to by books, I will vist textbookx.com.

Do NOT buy any textbook in TextbookX.com!
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Order Date: 05/22/2006
Expected Date: before 06/01/2006
Ask Refund: 06/02/2006
Send Date: 06/16/2006
Receive Date: 06/19/2006
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They charged me very fast but I got nothing and no contact. When you asked the reason for delay, each time they always wrote back ONE sentence which was meaningless. Although I asked for refund and they said OK, they still sent it out after 14 days. I asked my credit card company stop this payment, and they are investigating this case. Do NOT waste your time and money in TextbookX.com!

The individual who sent me the book was of great service and sent in a timely manner. However, I am extremely displeased with the customer service of TextbookX and the way my order has been handled. I have had to call customer service multiple times, they tell me they will fix the amount I was charged and have yet to see my money back. Beware of being charged extra, check your order statement and bill.