TextbookX.com

When I returned to college a couple of years ago, I couldn't fathom how some book companies could get away with selling a mere 300 page paperback textbook for upwards of 150 bucks; hallway robbery! I have found that most online stores do offer ...

Purchasing college textbooks is a pain and a financial debacle for many students. Prices for textbooks are much higher than for other types of books, forcing students to either seek out better deals on new books, or buy books that have been previously...

Textbookx.com is a subsidiary of Akademos.com dedicated to buying and selling textbooks. I've been out of graduate school for over five years and have changed careers. I found Textbookx when I was looking for a place to sell some of the many Sociology...

I love books. I can’t even begin to describe the thrill I simply enjoy every time I return to my home from the bookstore with a new “baby” waiting to be welcomed to life. This feeling starts to emerge from the very first time I lay my eyes over any of...

TextbookX was my first experience purchasing used textbooks online. I was very pleased with the site and would not hesitate to purchase from them again. SITE I found the site to be very easy to navigate and use. I was searching for my book by ...

I placed an order on August 12, 2008. My credit card was charged on August 15, 2008 for the full amount of my order (three books totaling $348.00). Here it is August 22, 2008, and I STILL have not received my books. I've called, e-mailed, and done the ...

Fast shipping, but they said to me, "You will receive an additional email from us containing a track ...

I ordered a book wanting a specific paperback version. TextbookX showed a picture of the paperback cover that I wanted but when I received the actual product, the book had a different cover from what was advertised on their website. I emailed text support asking for a full refund including my shipping charges and received an email from them agreeing to my request. It has been a month and I haven't gotten a full refund. Instead, I got a partial refund that doesn't even cover the book price, let alone the shipping charges. They never respond to emails and simply ignore my requests for a refund. I should be charging them interest! I will never shop there again. They offer very poor customer service.

Horrible experience!!!! I sold a book using their site, it was purchased instantly and I mailed the following day. More than 2 months later I have still not been paid, and have gotten the run around from foreign sounding customer service reps on three separate calls. If payment is not made within 5 days I am contacting authorities.

Textbookx is the best deal with the worst service. It's easy to post textbooks for buying and selling but hard to actually sell them .The site isn't well known. Amazon gets a lot more traffic and bigwords, has more selection. I would recommend textbookx for beginners but once you master selling and buying books on-line, move on. Don't bother sending e-mails to customer service, long pointless process, your best bet is taking your chances and calling customer service. Make sure you check what edition of the book you getting some deals are to good to be true.

This site works well and is easy to navigate. Prices seem good but selection is limited. You can search for books one at a time for you can key in a list. Shipping is also reasonable. My biggest concern is they don't seem to have a lot of books in stock and rely instead on sales through individuals on their marketplace.

Ordered 2 books. First book was cancelled by seller (even though the website said it was in stock) within a few days. Second book was marked as shipped but I never received it. Contacted customer service through online chat several times and they told me to wait and that their records indicated it had shipped. Finally (after 1 month), they agreed I could cancel the order, which involved contacting the seller and asking him to approve the cancellation, then contacting Textbookx again to refund my purchase.

Terrible that you pay up front for a product that it never sent - at first I thought it was fraud, but after several months was reimbursed for both books. Since, with shipping charges, it is generally cheaper to buy all your books in the same place, they are deceitful in not telling you which are unavailable up front.

Will NEVER shop here again. Online chat is a nice feature but very slow (~1 hr/session).

Been using textbookx.com for 2 years now and absolutely love it. The prices, delivery and customer service have always been better than any others I have tried. I had one mix up last year on an order which was my fault and they made good on it immediately. When I find a good thing, I stick with it and never have regrets. Their exchange marketplace is fabulous technology and gets me the best prices when I’m buying or selling my used books. Most of my friends use them to purchase new and used textbooks and I haven’t heard of one problem.

I am very upset at TextbookX.com. My husband is taking on-line courses through an accelerated college; his classes are two months long. It is very important that he has his book at the beginning of class so he doesn't fall behind. We ordered an International Business textbook and we received a book on child development. Having worked in shipping, I find this a huge mistake; it doesn't take very long to glance at the order form and the book you are packing to make sure they match up. The order form is correct, but the book does not match. They could overnight the book and have it here in time for my husband to complete his first homework assignment, but they won't. They weren't very apologetic for their mistake either. This mistake of their's has caused my husband to have to drop this class and will move his graduation date back.

Do not waste your time or money on this one. I ordered a book - waited over a month for it to arrive which it never had. Contacted customer service who suggested it was in a sorting office somewhere. Two weeks later - still no book. So I cancelled the order and to my disgust they had the CHEEK to charge me a 10% restocking fee! Restock what?! The book never arrived!! They also refused to discuss the issue over email and insisted I call their customer service line. This has been disconnected. I suspect this is a scam.

I'm also reporting these people to the BB bureau. You've been warned. Stay WELL CLEAR.