I wanted to send my Mom a flower arrangement for her birthday and all went well until I accidentally placed the order before I had finished typing my message and checking out. I was horrified to see that the order was placed for two days after Mom's ...
I was a little nervous ordering flowers over
the internet for a funeral service miles away,
but comments I heard were that the flower
arrangement was huge, stunning, outstanding.
I was very pleased and would definitely use
them...
I was in the office thinking about my sister's birthday which was in 3 days. I decided to send flowers. I found your website and thought it'd be the best way to send flowers. Yes It was. I would like to thank you for your fast and convinent service. My...
800-Florals does an OUTSTANDING job!! I sent flowers to my mother upon her retirement. They arrived within my requested time frame. They were exactly as I had ordered. She raved about how beautiful they were and how great they smelled. I am thrilled...
I placed my order just seconds before the 12:00PM deadline for same day delivery. Fearing that it would be bumped to the next day I emailed them asking if it could be delivered the same day. The customer service person was very courteous and...
I have used Phillip's Florals many times and have never been disappointed. With this particular order, the local florist delivered to the wrong house without checking the name or calling. After placing the order, I phoned to make sure the arrangement ...
I searched for flowers to be sent to Hawaii and most on line stores do not offer shipping outside the continental U.S. I was pleased to find I had no troubles with Phillips 1-800-Florals, not only offering shipment to Hi., but on their site I found the ...
Flowers were delivered on time, they even found out the right address, I had put the wrong address on. There was no feedback, however, that the flowers had been delivered. I needed to write an e-mail and ask.
Still, a very good store, good service, and...
I had a call from friend to let me know the flowers were simply beautiful and was delivered
within two hours of my call in. My first time
for e-mail delivery but will be using them more
often. Thanks for a wonderful service....
My orders are accuracy, customer service was a great help. Overall satisfaction was great. by reidsville,Apr 01 '04
I order all my flowers from Florals online, the service is great, the flowers are always fresh. You find that customer service will help you find just what your looking for.
Very impressed with wonderful service & quality! by clubferndale,Aug 27 '07
We had never used this service before, and we were a little nervous about placing a flower order online, for a memorial service we were unable to attend. After reading the customer reviews, we placed our order, and we are happy to report that the flowers were delivered at the time we specified, and also honoring our request of no baby's breath and no leather fern in the arrangement. Our friend called to tell us the arrangement was spectacular and the flowers very fresh. The delivery person also deserves a special thank-you for going around to find someone in the backyard after getting no answer at the front door.
We are most thankful for what a wonderful job Phillip's 1-800-Florals did, and attending to every detail. We will not hesitate to use their service again.
Comments: This company did a wonderful job with the flowers we ordered as
a sympathy arrangement. We received many compliments on that arrangement.
I had tried several companies on-line first, and none of them could
deliver what we wanted when we wanted it.
Finally, I stumbled upon the Phillip's web site. It was easy to follow and figure
out. It's also lovely just to look at!
I've bookmarked Phillips at work and at home and will recommend them highly to everyone.
S. Ogle
Excellent, Fantastic,Wonderful! I will use only them from now on. They are highly efficient by msme731,May 14 '08
I will be using no one else again! They are the most efficient, polite, helpful people. I had some minor difficulties on an international order & they went above & beyond! I was so very impressed with them. They took care of everything in a matter of minutes with such a caring manor for the person receiving the arrangement. They were wonderful at keeping me up to date on the status of the order. It was delivered in such a timely manor and on a holiday (Mothers Day) & was so beautiful! If any one is undecided about using them for any thing don't be, they will do a fantastic job for you.
My thanks go to Corey, Christopher & Jessica for all you did to make my Mother's Day such a great one!
Customer Service That's Real by duryea222,Mar 15 '05
Ordered flowers yesterday at about 10am to be delivered to my husband's aunt in Maine. I had entered all the necessary information except for our name on the card. The cat, yes the cat, leaped up onto my lap and hit a computer key, sending the order.
Within seconds, I received my confirmation. I responded, asking them to add our name to the card. And they did it! I received a message telling me that they had added our name. I didn't have to call customer service. The company didn't send me "We have received your message and will respond in a few days." There was a real person who read and handled my request.
The flowers were delivered on time and were lovely, according to our aunt. Perhaps the price of the arrangement was a few dollars more than some other sites, including local Maine florists., but it was worth it. Also, their delivery charges were less than many other on-line florists.
Ecellent service, they caught a suspected error in my order. It was corrected and the delivery made as desired Read more
Overall Rating:
Customer Service:
On-Time Delivery:
Price:
Selection:
Quality:
Selection:
Delivery Time:
Jul 21 '05
Good especially considering I ordered into a hurricane targeted city that was expected to arrive within 24 hours and the delivery was sucessfully executed and the product was very good. Read more
Overall Rating:
Jan 31 '06
had what I wanted and at the right price Read more
Overall Rating:
Customer Service:
On-Time Delivery:
Price:
Selection:
Quality:
Selection:
Delivery Time:
Jun 27 '05
No comments, no complaints. Good service, will get my business again. Read more
PriceTool.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.