Booksamillion.com

Getting your books fast and cheaper than other stores online is a huge plus. They also send you a label so if you don't want a book you ordered anymore you can send it back with postage already paid. They give you another receipt when you get your books...

Love this place. you can get the Famous "Think and Grow Rich" free here! Plus many other useful books. I found them in a Search Engine and have been using them ever since.

They are definitely worth looking into and to get that GREAT classic free, you sure can't beat that now can you? I was really surprised to see the site listed here but glad I did.

I say Hurry, get over there and grab up the Great offers they have!

After waiting 5 weeks without getting my book, I wrote to customer service to find out that the book was on backorder.

After 3 more weeks, books a million decided to cancel my order, since they were unable to fulfill.

the delivery was speedy and my order, although extremely large, was all there! i will always do my online book purchasing from this site, they are awesome!!

My experience with Books a Million was not a good one. I initially planned on purchasing one book. They had a promotion for free shipping if you spent X dollars. I purchased two more books for this reason only, so yes, their marketing promotion worked.

The next day I get an email stating the main book that I ordered was out of stock and my order for that book was canceled. This was in spite of the fact that their site showed the book was in stock when I ordered it. I would have ordered elsewhere had I known.

This was bad enough, but then when I emailed them twice to cancel the complete order, they never gave the courtesy of a reply. Several days later, along came the two books that I had asked to have canceled.

Not the kind of customer service I would expect to receive. Seems like as long as it's a routine situation, you may get good service, but buyer beware if not.

I made a purchase at Booksamillion.com through the internet. I had a fairly large multiple book order for a school so I called their toll free number to to be sure they indeed had enough copies of books. They assured me they did,so I was feeling confident about the order and pleased I was able to purchase at a great savings.
Five days later I received an email from Booksamillion.com saying my book order had been canceled. They said they did not have this book in stock and were unable to get the book in the future. They were sorry,and so am I for thinking this was a trusted site for bargain books.
I did call back the toll free number, but was unable to resolve why they all of a sudden had no copies of the book. I find it interesting as I see the book still listed at their website as available ,however the price had increased.

First time online customer. Like the stores, so I decided to try a web purchase. Prices are comparable to other online booksellers, even found a $10 coupon. The selection is good, but web site navigation was cumbersome. Their choice of delivery service is questionable: Starts with UPS, who transfers the shipment to USPS. Took 15 days to ship my order to Virginia. For future online orders, I'll stick with BN, who usually delivers within 3 days.

I don't have a whole lot to say about my experience, which in my mind is usually a good thing. Suffice to say I got a great deal from these folks and the shipping was incredibly fast. I bought a tech book and they do seem to have a very nice selection of them; very current and often at least 25% off the cover price.

I actually got free super saver FedEx, which isn't always incredibly fast but BAM got it out the door the very next morning after my order.

No problems at all, don't hesitate with these people, their deals are good.

I ordered 2 books from them 2 days later I got a notice saying that one of the books was out of stock. I guess they have no Inventory checking with their website... so buyer beware.

Choose them if you are looking for a bargain and willing to gamble on not getting the book you order, and having to go elsewhere if not.

I recently ordered a personal organizer on Booksamillion.com and when I finally received the item a week later (it took a long time to process the order), the inside pages were bound upside down and backwards - which makes the organizer worthless. I contacted Booksamillion to have a replacement sent, which was going to be send via snail mail. I argued that because this was not my mistake or fault, they should over-nite the organizer, which they agreed to. Now, nearly a week later, I have still not received the organizer. When I called to ask why, they said that there was a mistake in their shipping department and it should be here soon.

I have placed orders on line for several years now and this is by far the WORST on line purchase and service I have ever encountered. I strongly advise anyone thinking of buying anything from Booksamillion.com to shop elsewhere!!!

Ordered 4 books. It over 3 weeks to get 2 of them. I had to call/email Booksamillion to request status. They seemed surprised I didn't want to wait several more weeks until they received the last book to ship them together. They reluctantly shipped 2 out of 4 out. Also, I inadvertantly joined their $15.00 membership club card and since I needed to order 6 more books, I compared the price of these books with overstock.com, amazon.com and Booksamillion membership card prices. Booksamillion was higher on this new order as well as the next book order I placed. I then asked booksamillion to cancel my $15 membership and to increase the price of the 4 books I previously purchased by the nonmembership rate which wasn't much. Instead Booksamillion retaliated and completely cancelled my last 2 books orders. Then emailed me and told me to reorder them if I still wanted them. That isn't going to happen and I will never use their company again.

I've bought $thousands of books from Booksamillion. As long as everything is OK, this merchant is OK. But if you need customer service, you're out of luck. 3 days after placing a $185 order, my accounts page with booksamillion shows that the order has been shipped. 4 days later they send me an email saying that my address is invalid, although the address works for everybody else, and booksamillion themselves had just shipped another order to this same address. I sent several emails. I called "customer service" 3 times, asking them to assure me that the order would be sent soon and mailed priority, as I needed this order soon. Noon of the 3 "customer service" agents could even understand the situation, much less assure me that booksamillion was even doing anything with my order. So I canceled the order, as well as 2 others, canceled my membership, and ordered the exact same books from buy.com, but had to pay $44 for 2 day-shipping. IF YOU THINK YOU'RE GOING TO NEED CUSTOMER SERVICE, STAY AWAY FROM BOOKSAMILLION.