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Barnes & Noble.com

Barnes & Noble.com

Overall store rating:  Store Rating: 3.5
Reviewed by 260 customers


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Showing 61-75 of 260 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18   Previous   Next
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Overall Rating:Store Rating: 1.0
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Poor customer service and rude response from customer service

by xp5h, May 02 '03
I placed an order using a gift card and was left with a 16 cent balance. I used a credit card to pay the balance. I was shipping the items to my 4 year old nephew for a birthday gift. I checked my email 3 days later and found that since the charge was...
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Overall Rating:Store Rating: 4.0
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it was delivered as soon...

by tools_dt1, Apr 25 '03
it was delivered as soon as i expected it. no problems of whatsoever kind.the cedis were in excellent condition and played just the way i wanted it to...
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Overall Rating:Store Rating: 1.0
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The service stinks.

by bertwief, Apr 16 '03
I ordered a Thesaurus and received a busted up package with no packing slip and some book I did not order. I called customer service and they said they would send a return label. I never got it. I went to a Barnes and Noble store and asked the manager...
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Overall Rating:Store Rating: 1.0
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This was my first and last time to use this store, on line or store.

by earhartjo, Mar 19 '03
I ordered a Book on CD they sent me a tape, I returned it to a store and they didn't have it on CD, could ORDER it if I waited 10 more days to receive it. They didn't even have the BOOK in stock, they don't refund your shipping cost even when they made...
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Overall Rating:Store Rating: 4.0
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Lots of books at great prices.

by sara515ny, Mar 16 '03
Barnes & Noble.com has many books that the stores do not offer. Their selection is superb and the prices are very...
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Overall Rating:Store Rating: 4.0
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Barnes & Noble.com was a great shopping experience.

by asusteph83, Mar 14 '03
Barnes and Noble.com is a great place to purchase books for any reason. Their customer service is great. If you have a problem you can either email them or call them and they are very kind and helpful. Their delivery speed is usually on time, sometimes...
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Overall Rating:Store Rating: 2.0
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Compared to others, they do not know how to run a business

by heimankl, Mar 04 '03
In shipping 3 CDs, they failed to deliver any of them within 3 weeks of when they said they would.
Shipped one CD package with the wrong CD. They use some unknown mail company that can not track anything.
Lost one CD in deliver, it actually...
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Overall Rating:Store Rating: 4.0
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One of my favorite online stores!

by owling, Jan 30 '03
Barnes & Noble online is a great source of books, DVDs, and CDs. I've been ordering from them for so many years I honestly don't remember how long it's been--ever since, well, let's just say that Amazon drove me so batty that I refused to ever...
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Overall Rating:Store Rating: 5.0
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Barnes & Noble.com is a winner!

by lmartin8188, Jan 22 '03
I have been using the Barnes and Noble website for about 4 years to shop for everything from children's books, best-sellers, and college textbooks. The site is extremely user-friendly. I have been able to find everything I have ever looked for. You don't...
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Overall Rating:Store Rating: 1.0
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They Lie About Availability and Shipping Time

by UTommy, Dec 26 '02
There is very little difference in price between the major online bookstores. So what do I look for? Service (which online just means getting the thing delivered in a reasonable amount of time, and not giving away my credit card info) and Availability....
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Overall Rating:Store Rating: 2.0
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Christmas disappointment

by mkraut, Dec 23 '02
This was my fourth experience with Barnes and Noble.com and first in over a year. While my first three purchases went well, this most recent experience was very frustrating. I had ordered 3 videos from the Chronicles of Narnia collection for Christmas...
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Overall Rating:Store Rating: 5.0
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Barnes and Nobles have a...

by secretagent_gurl05_dt1, Dec 23 '02
Barnes and Nobles have a great selection of online buys especally there cds there priced just right for the buyer. The Cd (Josh Groban) was a wonderful price at around 12.00 plus shipping and handling which will make it a price of about store prices. So...
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Overall Rating:Store Rating: 1.0
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Slow and Misleading

by bdrbdrbdr, Dec 21 '02
I've had problems with them shipping the correct item. Most recently, they are unable to ship on time. When they say something will ship in 24 hours, it's more likely to be 2-4 days or more. Customer service is completely unhelpful. In spite of...
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Overall Rating:Store Rating: 1.0
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Avoid Barnes & Noble.com, availability not always true

by zuz1173, Dec 20 '02
On December 14, I placed an order with Barnes and Noble.com for Christmas presents consisting of a CD, a movie, and two books. All four items were said to be in stock and available for shipping within 24 hours. I requested that all the items be shipped...
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Overall Rating:Store Rating: 4.0
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FREE shipping on Books, Magazines, CD's and Videos at Barnes & Noble's online site!

by 2buzy, Dec 20 '02
I LOVE to stop at Barnes & Noble when I am out shopping so when I was out of town and needed to pick up a couple of books, I went right to their their online store!

That was about 10 months ago and I am happy to say that after 4...
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Showing 61-75 of 260 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Previous   Next





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