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Barnes & Noble.com

Barnes & Noble.com

Overall store rating:  Store Rating: 3.5
Reviewed by 259 customers


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Overall Rating:Store Rating: 5.0
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A good online bookstore

by pdauby, Aug 30 '01
Pros: Lots of books, good prices, easy to navigate, reliable service
Cons: none

I have been purchasing books from Barnes and Noble.com for about three years now. I probably order from them every other month or so. NEVER have I had any problems.

They sell books...of course. They also sell college books (hey, now...
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Overall Rating:Store Rating: 5.0
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Good dependable delivery & selection

by alanbweaver, Aug 24 '01
Pros: good selection, easy to order from, dependable delivery
Cons: not always the cheapest deal
What I like about the site:
1. Easy to use. The shopping cart works good, allowing you to add, modify items ordered.

2. Very wide selection of merchandise - you can get books, music, many other items which are great.

3. A...
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Overall Rating:Store Rating: 4.0
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A perfectly nice online bookstore with a first-rate retail presence, too.

by jmr50, Apr 12 '04
I've used Barnes & Noble's online store (bn.com) since it's inception in the late 90s. As a stand-alone web site, it is a poor second to Amazon.com, but when combined with the reach of the many Barnes & Noble stores scattered all over suburbia, it ...
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Overall Rating:Store Rating: 1.0
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Don't trust them for your College Textbooks!

by rrobbins22, Feb 25 '05
I placed an order for a textbook for an upper level art history class on Jan. 21st through the used and out of print section. It was shipped that day was supposed to take 4-14 business days to ship. I called once about two weeks later to see what was ...
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Overall Rating:Store Rating: 5.0
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Good positive experience, easy shopping

by jkerm, Oct 06 '04
I love the store off-line and on-line. My on-line experience has been perfect. We live about a hundred miles from the nearest Barnes and Noble Bookstore and so we have had to rely on ordering our books on-line. We have never had a problem, the books ...
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Overall Rating:Store Rating: 2.0
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"Available immediately" must not mean what I think it means...

by Stacimd000, Dec 18 '01
Pros: Great selection, many discount items
Cons: Customer service, ability
I placed an order with BarnesandNoble.com on Wednesday, the 12th of December. B&N had a special promotion which offered free three-day shipping with UPS if you:
*order more than one item
*all items you select are designated as being...
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Overall Rating:Store Rating: 5.0
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Best of both worlds with both bricks & clicks

by cnovela, Jul 08 '04
Barnes & Noble is one of my favorite stores. They have a hefty selection of computer books, better than BAM.COM AKA Books A Million, and they concentrate on selling books, in contrast, Amazon sells everything but the kitchen sink. I started shopping ...
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Overall Rating:Store Rating: 1.0
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They Lie About Availability and Shipping Time

by UTommy, Dec 26 '02
There is very little difference in price between the major online bookstores. So what do I look for? Service (which online just means getting the thing delivered in a reasonable amount of time, and not giving away my credit card info) and Availability....
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Overall Rating:Store Rating: 1.0
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terrible, wretched, awful, will not do business again

by dqw5644, Dec 18 '03
Terrible - poor service, poor communication, all bad -- and this happened twice! I ordered from them last summer and received someone else's order in error. I returned it the same day and spoke with customer service who assured me my correct item would ...
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Overall Rating:Store Rating: 3.0
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Barnes and Noble: Pros and Cons

by hm8080, Sep 27 '01
Pros: Good selection of items, packaging
Cons: Lack of customer service.
I’ve bought quite a number of items from Barnes and Noble in the past. CD albums, CD singles, DVDs and of course, books. Here’s what I think of them based on my personal experiences. (It should be noted however, that I’ve not used them in quite a while,...
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Overall Rating:Store Rating: 3.0
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Christmas delivery-HA!

by fluffysue, Jan 04 '04
I have placed two orders with Barnes&Noble.com, the first in 2002 went fine, but my recent holiday order was another story. I ordered 2 cds that qualified for "faster delivery", and a DVD that "usually ships within 24 hours". I placed the order on ...
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Overall Rating:Store Rating: 1.0
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First shopping experience with barnesandnoble.com may well be my last!!!

by envirosw, Dec 20 '03
First time out with barnesandnoble.com, may well be my last. I ordered a DVD on Dec. 8th that showed to be in stock, delivery within 24 hours, for Christmas delivery. I received confirmations that my order had been received, that they expected to send ...
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Overall Rating:Store Rating: 4.0
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online service was good,

by junkot, Apr 08 '06
I had heard of B&N online store a lot and had visited a lot as well, but never had purchased (because if you do shop online a lot, many other online book stores offer better price. when I compare price, I usually choose to buy at other store). But when ...
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Overall Rating:Store Rating: 5.0
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Good, old-fashioned bookseller. On the web!

by dtskiles, Jul 18 '05
I routinely switch between B&N and Amazon for book orders based on price. I have found that Barnes & Noble has a slightly better selection of books, particularly with regard to academic titles. Amazon seems to focus more on high-volume sales. While ...
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Overall Rating:Store Rating: 3.0
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Product was fine, but slow delivery

by flafox67, Sep 12 '03
The ordering process was fine. I took advantage of the free shipping (3-8 days delivery). My son ...
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Showing 46-60 of 259 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Previous   Next





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