Barnes & Noble.com

I placed an order for a textbook for an upper level art history class on Jan. 21st through the used and out of print section. It was shipped that day was supposed to take 4-14 business days to ship. I called once about two weeks later to see what was ...

I love the store off-line and on-line. My on-line experience has been perfect. We live about a hundred miles from the nearest Barnes and Noble Bookstore and so we have had to rely on ordering our books on-line. We have never had a problem, the books ...

Barnes & Noble is probably the most recognized name in books, with book stores in most every medium to large city across the United States. These physical location stores are clean and well- stocked and they have elevated Barnes & Noble to the top of the ...

Barnes & Noble is one of my favorite stores. They have a hefty selection of computer books, better than BAM.COM AKA Books A Million, and they concentrate on selling books, in contrast, Amazon sells everything but the kitchen sink. I started shopping ...

Any company is good as long as things go right. It is when bad things happen that we truly learn what a company is all about. I will never buy another THING from Barnes and Noble!!! I bought an out of print book through Barnes and Noble which was ...

Although I have a B&N credit card, I tend to shop Amazon.com. Why? For several reasons. CUSTOMER SERVICE I've had problems trying to retrieve my gift certificates that I receive in though the Barnes and Noble card. Despite waiting for a few days to ...

I've used Barnes & Noble's online store (bn.com) since it's inception in the late 90s. As a stand-alone web site, it is a poor second to Amazon.com, but when combined with the reach of the many Barnes & Noble stores scattered all over suburbia, it ...

It's about the money! I've never actually purchased anything at bn.com, because it's ALWAYS more expensive than other sites. This experience was no different: I was looking for four Spanish books, two they didn't have, and two were several ...

When I decided to go back to school this spring the last thing I was expecting was the price of books to be a huge financial issue. I had been warned that the price of text books had skyrocketed over the past few years, however I figured that since my ...

My husband isn't one of those "prepared" people. He leaves everything until the last minute, then expects everyone else to "make it happen" for him. His birthday was no exception... 4 days before his birthday, he calls me from work and says, "Know ...

I have placed two orders with Barnes&Noble.com, the first in 2002 went fine, but my recent holiday order was another story. I ordered 2 cds that qualified for "faster delivery", and a DVD that "usually ships within 24 hours". I placed the order on ...

Note added 3/25/04 --- see my latest update by reading comments on this review. Barnes & Noble finally sent me a follow-up letter to my original complaint. ----- Original Post and first update follows ---- I'll never order from Barnes and ...

First time out with barnesandnoble.com, may well be my last. I ordered a DVD on Dec. 8th that showed to be in stock, delivery within 24 hours, for Christmas delivery. I received confirmations that my order had been received, that they expected to send ...

Terrible - poor service, poor communication, all bad -- and this happened twice! I ordered from them last summer and received someone else's order in error. I returned it the same day and spoke with customer service who assured me my correct item would ...

I ordered two books from them. I did this because of the WONDERFUL deal of order 2 books get free sh ...