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Barnes & Noble.com

Barnes & Noble.com

Overall store rating:  Store Rating: 3.5
Reviewed by 260 customers


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Overall Rating:Store Rating: 4.0
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Good overall but a little expensive at times.
by mzbliss,Feb 04 '04
Barnes & Noble.com is very easy to use and user-friendly. It is easy to find what you are looking for and they have a large selection and a wide variety of products. They have a variety of shipping options and the standard shipping still arrives in reasonable time. I have not had any problems with their customer service so far and I have not had many instances where something has gone wrong. They are very helpful and friendly. I was overall happy with Barnes & Noble.com Online Store but I would like to see some lower prices.
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Overall Rating:Store Rating: 5.0
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Excellent and efficient shopping experience
by koalabear,Jan 19 '04
I have used Barnes and Noble.com several times to buy books for myself and as gifts. Most recently I purchased some holiday gifts during their holiday sale. Even with the crazy mail schedules during the Holidays, they stuck to their delivery schedule and I received my items perfectly on time.
Although the prices may be higher than Amazon, having a reader's advantage card and constant offers for free shipping make up for it.
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Overall Rating:Store Rating: 4.0
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Excellent, could not have been better
by abbie4me,Jan 13 '04
I recently contacted Barnes and Noble to see if I could sell my college used textbooks back to them since the college bookstore would give a very small amount of money to me, five dollars. They responded quickly and gave me a significant amount of money. I will now buy my books from this on line store and will sell them back to Barnes & Noble.
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Overall Rating:Store Rating: 4.0
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fun
by skychica2,Jan 04 '04
This is the greatest store on Earth! I would live there if I could. I'm happy with the coffee and endless reading supply.The staff is really nice and friendly. Barnes and Noble has almost every book I've read, I like it that it has all types of books for adults,children,teens,etc.
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Overall Rating:Store Rating: 5.0
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Professional and sometimes cheaper than Amazon.com
by afhouston,Jan 03 '04
Barnes and Noble is sometimes cheaper than Amazon.com and I use it as a strong second choice. Shipping cost and speed is on par with Amazon. Orders are accurate and the books are delivered new, clean and in good packaging. The website is a little more difficult to use than Amazon's, slightly, but the $2-5 cost savings more than makes up for it.
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Overall Rating:Store Rating: 5.0
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Excellent Overall!!
by Scruggs4,Dec 31 '03
Shop there anytime I need a textbook for school. The prices are awesome, shipping rates are lower than most, delivery is quick, and customer service is excellent. I use to go to Amazon.com a lot, and after having a few deliver problems, I switched to Barnes & Noble. I still shop at Amazon, but love Barnes & Noble for books. There selections online were very good, and the prices do not hurt your wallet. I am truly impressed.
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Overall Rating:Store Rating: 4.0
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good prices, on-time delivery
by busby777,Dec 26 '03
I bought books, and I got them on time and at great prices. Also, I took some free courses at their on-line university. It's really cool!
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Overall Rating:Store Rating: 3.0
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Good for what they have; poor for overall selection
by publishing196,Dec 18 '03
Barnes and Noble does not, in any way, shape or form, compare to Amazon.com. Amazon.com endeavors to list all titles of all publishers; Barnes and Noble refuses to list or carry the titles of publishers who do not accede to Barnes and Noble's terms for buying books from those publishers. Their site does not give a true picture of what is available as opposed to that of Amazon. Moreover, Barnes and Noble's data base search is incomparable to that of Amazon.com. While Barnes and Noble is a good retail bookseller, their internet site is vastly inferior to that of Amazon.com.
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Overall Rating:Store Rating: 4.0
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Always enjoyable - great & frequent promotions...
by valsank,Dec 15 '03
This is a place I can usually find what I'm looking for. Not to mention the feature that reminds you of your recently viewed products. There is no shortage of choice virtually in every category.
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Overall Rating:Store Rating: 2.0
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Excessive handling time -not worth the waiting
by shuytza,Dec 09 '03
I ordered two books which were in stock on Nov. 24 2003 and I requested both to be shipped together. They shipped them separately and I still have not received the second one. They just handed it over to USPS now (more than 2 weeks later!!!). I have to expect it now in 3-8 business days. It takes them forever to pack a book. This is unacceptable. All other stores I have shopped at ship much faster. So - be ware.
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Overall Rating:Store Rating: 3.0
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Is it a fluke?
by lewireb,Nov 25 '03
I have never had a problem with Barnes and Noble.com in the past. I have however, this time. I have been waiting for several days (3 past the date set) for a package. I have tried tracking it using their tracking service, but to no avail. It will not work no matter what angle I try. I am very frustrated to have such bad service with a company I have grown to trust.
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Overall Rating:Store Rating: 5.0
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I would definitely recommend Barnes and Noble.
by handsomefella,Nov 22 '03
My experience has been a nice one with Barnes and Noble.com. My order was easily placed, quickly shipped and invoiced clearly and accurately.
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Overall Rating:Store Rating: 5.0
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The Best, in books, cds,dvds, and vhs!
by eiya00,Nov 17 '03
Barnes and Noble has a wide selection of music,books and videos. On this Journey I was buying the Black album by Jay-Z (doyou believe they had his entire collection all under $13.00). The price was about the best price I've seen online and retail. What's even better??? If your a member get a discount! And shipping is really really cheap like 99 cents!(for each book but still, its good!) Plus it ships in 2-3 days and you can pre-order for a small additional charge!
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Overall Rating:Store Rating: 3.0
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everything i wanted was in stock. slow site , somewhat confusing to navigate
by tracyloveswill,Nov 15 '03
it's a helpful site! and the books are almost always in stock.sometimes the website is alittle slow. deilvery time is about average. costomer service could be better.
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Overall Rating:Store Rating: 4.0
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Good online book store
by ginababin,Nov 13 '03
I've always been very pleased with Barnes & Noble.com's Online store, they've gotten my orders to me very quickly and accurately. I'd recommend anyone to it.
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