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Registration is a hassle. Payment info difficult.
by field76,Aug 12 '04
Excellent selection, but registration is quite a hassle. My grandfather attempted to purchase something from BN.com. I did my very best to assist him in the registration. Here is what happened to us:
My grandpa's email address and password had been valid for years, and the company registration page kept rejecting the VALID information. There must have been a glitch in the page, as we finally get through to the payment step of our purchase. The experience wasn't over yet. The company initially did not accept our credit card number or address code. Both have been correct for years! After we finally got through that, they asked for our security code, which we thought for sure was valid on the back of the credit card. It turned out that the company AGAIN rejected the information, stating, "Security code invalid or expired." Ridiculous! Other companies, such as Ebay, have accepted the code! This was the last straw and we both gave up. Unless you are 100% positive that your info is 200% correct, do not buy here.
The good side to Barnes & Noble is that their selection is good and you can review items quite easily.
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very well set up and accomidating to shoppers
by laurel591,Aug 09 '04
the barnes and nobles online store was very well organized and made finding whatever material you're looking for a sitch. very thought out search server and quite hard to get lost in.
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There are better books on the market than this one
by mikejasper,Aug 03 '04
This book was a good overview of applying to dental school but missed many of the intricate details of successfully applying. As a pre-dental counsellor at UCLA, I can say that much of the information in this book can be found on the internet. For a more comprehensive guide, try the ultimate dental school guide by aly kanani at pre-dental.com As a more experienced predental advisor, his book is much more useful.
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Quick, Promt And they kept me informed.
by brokenmastas,Jul 11 '04
They Were Quick and promt with the delivery and i knew where my package was the entire time. If I had any questions I could have called but there was no need for that.
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AWESOME, EASY and QUICK!
by LBHurley,May 31 '04
I recently purchased a few books from Barnes and Noble.com and could not believe how easy it was and how fast I got my books. I thought o I will order these and get them sometime around when I forget I ordered it, but a few short days later it appeared in my mail. The web site was easily accessed and quick to pop on through, then like I said boom it was in my mail. I got the email saying it was coming and the next day it was there. I highly recommend your book needs be filled by Barnes and Nobles.com!
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Miserable -- head back to Amazon!!!
by mjnyny,May 07 '04
A complete joke. They promise delivery in 24 hours in Manhattan, looking at the site 3 days later and it now says 14 days -- no ability to cancel. In the ordering area the book is still listed for 24 hour delivery.
Even better, B&N.com say one book shipped 3 days ago and give a link to the USPS which shows they were merely notified it was about to ship today -- not even that it had been received.
I was willing to try it, even when having to pay higher prices & tax, but never again!
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So much fun you don't know what do you with yourself.
by foundedin1883,Apr 27 '04
When I first walked into Barnes and Noble I was like "Whoa too rich for my blood" cause I'm a teen barely in high school, no means of transportation, and no job whatsoever. It's like walking into a Starbucks with Dunkin Doughnuts money.
After I started looking around, I realized that had all the things that I needed and more all for a very good price, plus they had a coffee shop, Starbucks ironically, where you can chill and read the free papers and magazines left out for you.
You can even bring your kids here or a very simple minded sibling like my 16 year old older sister who say in the childrens room with four and five year olds listening Maisy read her first book ever.
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Easy to find what your looking for and absolutely pleasant.
by lindsaybeth,Mar 29 '04
At Barnes and Nobles I have always had a delightful experience. They have excellent customer service. They only bad thing about B& N is sometimes books tend to be pretty high but I guess you get what you pay for.
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Tedious and Unrewarding
by rgbibeau,Mar 26 '04
Their shipping sucks! Free or not, passing off a shipment to a misnamed organization called Drop Ship 'Express' so they can hold it for a full day, then take another day passing it off to the USPS (the worst, most unreliable and least customer oriented shipper available in America) and then finally getting the package to actually start it's 3 to 8 day trip to my local P.O. for pickup is unacceptable in this day and age of quick reliable shipping methods.
This is my first and last order with Barnes and Noble because of this stone age shipping arrangement.
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Solid, reliable company, shipping can be a bit high for small orders.
by jesseboyd,Mar 12 '04
Store is fairly easy to navigate and makes giving gifts on short notice easy. I had my gift giftwraped and mailed to my father on time. I don't like the ad emails I get and had to remember my password and sign in to stop them, it should just have an opt out link in the email.
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Shipping is extremely slow!
by jacintx,Feb 28 '04
It took 18 days for my order to arrive, although it was promised in 3 - 8 days! Customer service was useless and could not even track the package since they use USPS. Get with the program and start using UPS B&N!
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Easy to find what I was looking for and my order arrived promptly.
by jenwhtly,Feb 25 '04
About two weeks ago, I was actually in Barnes & Noble trying to locate a newly released book that I have been waiting months to get my hands on. I had no luck in finding my book or a person to help me. I was in a hurry so I just left. Later that evening I came to the online store and was pleased to find my book almost immediately. The website is ridiculously easy to navigate and my order arrived in just 4 business days! I was very satisfied with this entire experience and will be ordering from the online store again.
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Great selections and deals.
by kalinds,Feb 13 '04
Barnes and Nobles is a great bookstore. If they do not have it .... they will order it. The variety is great. I am always amazed at the selection of books available in their bargain book area. I usually wait to buy my hardbacks in that section since they are often 1/5 the original price. The only problem that you occasionally experience is lack of sales staff at the checkout counters.
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This is the best online shopping around!
by bellgirl,Feb 11 '04
Barnes & Noble.com or bn.com is a store I frequent. I belong to their reader's advantage club and find their online store excellent. I know that if the store in my home town doesn't have what I need, the website will.
The last book I bought was purchased with great ease and was delivered in just under a week. I am very satisfied with Barnes & nobel.
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the Noboler Barnes & Nobels
by deviouspigeon,Feb 08 '04
I bow at the feet of barnes and nobles, absolutly in love with this store! Great, wide selection of books, music, dvds and anything else you can think of! Not to mention that some of them have Starbucks connected! This review could go on for ever and become a book had I had enough words to describe this store.
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