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Barnes & Noble.com

Barnes & Noble.com

Overall store rating:  Store Rating: 3.5
Reviewed by 260 customers


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Overall Rating:Store Rating: 1.0
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Barnes and NOT so Noble

by bengy221, Jan 28 '02
I have shopped at B&N.com several times with the same results. I never end up with everything I ordered and the things I DO receive are late! I am a frequent amazon.com shopper and would recommend them over B&N.com any day.

This latest...
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terrible, wretched, awful, will not do business again

by dqw5644, Dec 18 '03
Terrible - poor service, poor communication, all bad -- and this happened twice! I ordered from them last summer and received someone else's order in error. I returned it the same day and spoke with customer service who assured me my correct item would ...
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Overall Rating:Store Rating: 1.0
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Barnes and Noble gave very poor customer service and charged for services not received.

by bobofredmond, Jun 16 '04
Any company is good as long as things go right. It is when bad things happen that we truly learn what a company is all about. I will never buy another THING from Barnes and Noble!!! I bought an out of print book through Barnes and Noble which was ...
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B&N doesn't deliver what it promises

by senornoodle, Dec 26 '01
I had some videos to buy for my nieces for Christmas, and I was lured to Barnes & Noble's site by their offer of free shipping for 2 or more items, and the promise of delivery by Christmas for all orders placed by December 18.

I went shopping...
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Overall Rating:Store Rating: 1.0
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First shopping experience with barnesandnoble.com may well be my last!!!

by envirosw, Dec 20 '03
First time out with barnesandnoble.com, may well be my last. I ordered a DVD on Dec. 8th that showed to be in stock, delivery within 24 hours, for Christmas delivery. I received confirmations that my order had been received, that they expected to send ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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The perfect place to buy books, with no hassle.
by vision07,Aug 20 '05
I love buying my books at Barnes & Noble.com. Everything was delivered as promised. Secure, great packaging, and super quick shipping. I always get exactly what I want, when I want it. No order mix-ups, no extra fees. The representatives emailed me in under 5 hours with polite and kind responses. I always and definitely recommend this store to all my close friends and family.
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Overall Rating:Store Rating: 5.0
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very well set up and accomidating to shoppers
by laurel591,Aug 09 '04
the barnes and nobles online store was very well organized and made finding whatever material you're looking for a sitch. very thought out search server and quite hard to get lost in.
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Overall Rating:Store Rating: 5.0
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Totally fun experience
by pzzldmom,Aug 04 '07
I love this store...how can one not? Every book you could want is there...and if it isn't they can get it. I have found books there that my kids needed for school and had to order. I am in networking and have needed certain books for networking that were not on the shelf, but they were happy to find and order those for me also....I have never had someone give me a hard time while helping me with my searching...which on occasion have been in vain, but they help has always been there for me. My kids and husband also feel the same way.
At one point my husband was looking for a book we thought was out of print, an employee was not only able to find the book but able to place an order for it and had it delivered to the store, called us about it personally and we picked it up three days later.
Each time I find myself surprised by the amount of help I receive while I am there and the books I find in every nook and cranny.
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Overall Rating:Store Rating: 5.0
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Excellent online store.
by marsh72,Sep 10 '04
When shopped at the Barnes & Noble. com online store I really didn't come across any problems. The delivery speed was very much on time. I found everything I needed.
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Overall Rating:Store Rating: 5.0
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I had no problem finding anything
by ttrahan18,Oct 13 '04
this store has almost anything you need for any reader. No matter what types of books you like you will be able to find them all here. I recommend trying it and seeing how much they have for yourself. It is easy to search for things and you will always be able to find what you like to read.
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Overall Rating:Store Rating: 5.0
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Barnes & Noble is a great place to shop
by michelle6616,Dec 17 '05
I shop Barnes & Noble.Com all the time.They have many books and magazines to choose from.They have their own children's section,magazine section,game section.They even have their very own star bucks in the store so they can get something warm to drink while they read.The prices are reasonable,and fair.The customer service,delivery speed,order accuracy,and most of all the over all satisfaction is always great.
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Overall Rating:Store Rating: 5.0
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Great.
by jdotaku,Aug 26 '06
I love to read and though I usually rely on the local library for my books some books are not available and or some are worth owning. BN is by far the best book store out there online or in person. They have everything including rare and used books (online) and delivery and service is great. They are a bit expensive (even with membership-which also costs $$)
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Overall Rating:Store Rating: 5.0
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Could not be happier - unbelievably fast delivery
by mitzi1122,Dec 26 '04
I could not be happier with my experience ordering from Barnes & Noble.com. I ordered a lot of books for the holiday. Once, I ordered a book on Saturday and it was at my door on Monday and I chose standard shipping! The price was good, the speed was unbelievable and I got exactly what I ordered. One item needed to be returned because my son received 2 of the same item for Christmas, I was able to return it to the store for store credit but I did not have to ship it back.
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Overall Rating:Store Rating: 5.0
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This is the ultimate site for book lovers and more.
by skyewriter42,Nov 10 '04
Ordering from Barnes&Noble.com has always been a good experience for me, which is why I continue to shop there. Not only is the site easy to navigate but they have an incredible array of books and other things to buy. Plus, they ship almost immediately and I never worry whether or not I will receive my products. For anyone who likes the convenience of shopping online, this is definitely a great place to go.
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Overall Rating:Store Rating: 5.0
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I loved the atmosphere of the good customer service.
by jlow626,Nov 18 '04
This is a wonderful store with exquisite service. They frequently have a variety of books. The customer service is stunning.
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Showing 151-165 of 260 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Previous   Next





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