Barnes & Noble.com

My order was lost in the ether somewhere after I entered my PayPal information and before I got the order verification and order number from B&N.com. B&N customer service was useless as there is a delay of 20-30 minutes before any order placed shows up ...

I received a gift certificate for barnes&noble.com a while back from a friend probably to buy myself some reading material. What did I spend it on? Not me. My daughter had been checking out and loving the Magic Treehouse series of books from the library ...

Television is okay. I like to get together with my friends. I love spending time with my husband. What I need every day is to spend quiet time with a book. I have had this need since I was a small child and relied on my parents to take me ...

Absolutely the worst customer service I've experienced in a long time. Ordered two items before Christmas and chose "Fast & Free delivery" which should have been Dec 21/08. Their shipping/tracking was completely not working - I live an hour away form ...

Barnes & Noble had the book that I was looking for online, and were offering it at a reasonable price. Additionally, they were offering free shipping on book purchases, so I thought that I could save a few dollars rather than going with some other sites ...

I am currently living overseas, which sometimes means that if I want to buy American goods, I have to shop online to get things I want. Since I'm in Germany, I especially find myself attracted to online booksellers for books in English. When I lived ...

Barnes and Nobles has the worst and most ridiculous return policy on this side of the planet. I ordered a box set (of CDs) for my Dad's birthday before I realized that the set was not the singer's greatest hits, but a collection of the covers. Yes, ...

BN.com provides good service only if you order the right book and it can be ship on time. If you order a book and realize a few minutes later, after they notify you, that your book can be ship only 3 weeks later, it is now too late to cancel the order. ...

I have ordered from Barnes and Noble numerous times and have enjoyed being a customer and member. They're a great company...when your order is problem free. When you do have a problem though, their customer service is terrible. My textbook order was lost ...

I have been a Barnes & Noble.com shopper for a long time and a very big supporter of their customer service...it has always been exemplary...until now. I placed an order and included some pre-order books. When I received my confirmation it showed a ...

This company has the most horrible customer service I have experience in a while. The supervisor that I spoke with was rude and completely non-apologetic that the book set I had ordered on 8/15 had not shipped by 8/20 (although the order status showed ...

Because I've been a voracious reader for as long as I can remember - according to family lore, I've been reading since I was two years old - it's only natural that I would love books and bookstores. I've visited quite a few in my lifetime, ranging from ...

I have often said that if I could keep myself OUT of book stores, I could literally go around the world! HA! Barnes and Noble is fabulous. I think in all the years I have gone to the store, I’ve only once not found the book I went for and they ordered ...

If you're a student like me, odds are you're spending obscene, insane (ha, obscane!) amounts on textbooks. I'm in a professional degree program (grad school), so you can imagine what my textbook bills are like! Luckily, I figured out early that there ...

Barnes & Noble.com has always been one of my favorite online stores. I have been faithfully shopping on their site for about 4-5 years now. I have made many purchases. Every thing for books as Christmas gifts for adults to ones for children. I must be ...