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Barnes & Noble.com

Barnes & Noble.com

Overall store rating:  Store Rating: 3.5
Reviewed by 260 customers


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Overall Rating:Store Rating: 4.0
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Be Persistent With Customer Service

by amykhar, Jul 26 '01
Pros: reasonable prices, good selection, easy to use site, toll free customer service number
Cons: error prone, customer service tends to argue
I have a love-hate relationship with BarnesandNoble.com. Usually I love them because they have a wide variety of books, plenty of available online coupons, and reasonable prices. However, a good percentage of the time, Barnes and Noble messes up my...
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Overall Rating:Store Rating: 4.0
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Excellent Online Bookstore but Among the Most Expensive

by jsquarejj, Jul 26 '01
Pros: Excellent selection, fast checkout and shipping, many coupons.
Cons: Rarely has best price.
As far as I'm concerned, books are commodities. One copy of a book is pretty much the same as any other copy. So, once I've decided I want a particular book, all I care about is getting it for the lowest possible cost. That usually means I won't end...
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Overall Rating:Store Rating: 2.0
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BarnesandNoble.com has hard to find items

by nwinston, Jul 26 '01
Pros: Large selection, liberal promotions.
Cons: Slow shipping to my house, high prices, poor search engine
~=~=~=~=~=~=~=~ barnesandnoble.com ~=~=~=~=~=~=~=~

I love bookstores. Browsing for books is an underrated pleasure. When on vacation, I like going into a small book store in a new city and going through the stacks. When shopping for used...
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Overall Rating:Store Rating: 5.0
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Barnes & Noble.com comes through again!

by RobinLynn, Jul 28 '01
Pros: Ease of use, prices usually discounted , often on-line coupons
Cons: I wish they described the books they sell in more detail
My favorite type of gift I enjoy giving to people I care about are books. I always try to find a subject that I know is near and dear to the person for whom I am shopping.

I love travel books, especially coffee table books, with...
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Overall Rating:Store Rating: 3.0
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Good Book Store with Big Selection

by nhandy007, Jul 30 '01
Pros: Great Selection, Easy to Use.
Cons: Medium Prices, Slow Shipping.
When you're on the internet looking for that book that no one seems to have, go to Barnes and Noble. They have never let me down. I have always found the book that I was searching for. Barnes and Noble is also easy to use. It only takes a couple of...
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Overall Rating:Store Rating: 5.0
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My favorite place to buy books online

by sherkarr, Aug 02 '01
Pros: Usually great selection, prices are reasonable and cheaper with Reader's Advantage program
Cons: Sometimes tracking info. not up to date
UPDATED Feb. 8, 2003
Barnes & Noble is still our families favorite bookstore, after all this time. Tonight my husband plunked down about $115 for various books. However, if we did not still belong to the Reader's Advantage program it would...
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Overall Rating:Store Rating: 4.0
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Never a problem with B&N for 2 years now!

by linda1527, Aug 03 '01
Pros: Speedy delivery. Always some kind of deal going on.
Cons: None, except for price I would check Half.com first
In fact, I have an order pending now. I usually orders CD's or books and they have always come in one piece. When I bought my PC almost two years ago now, this was the first on-line site that I made a purchase at. I would guess that I have ordered at...
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Overall Rating:Store Rating: 5.0
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When I want a book, I head to BN.com

by luv_sunshine, Aug 04 '01
Pros: Great selection. Free shipping when you buy 2 or more items. Hassle free shopping!
Cons: None.
I have been a regular shopper at Barnes and Noble online for over 2 years. The first time I shopped there was when they were giving coupons for $10 off of a $10 purchase with free shipping. I was immediately hooked. I have shopped at several other...
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Overall Rating:Store Rating: 4.0
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Who is your bookie? Barnes and Noble Vs. Amazon

by mnehr, Aug 06 '01
Pros: Cost and Selection
Cons: Minor search glitches
Moved per Epinion’s category change 08-06-2001.

Would one call it literary irony that on the information super highway full of algorithms, binary code, HTML, and Java would be invaded by a virus known as paper and ink? Good...
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Overall Rating:Store Rating: 3.0
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B&N vs. Amazon

by dabo, Aug 09 '01
Pros: Great selection, good website presentation.
Cons: Not the cheapest price, shipping costs run high.
So far, I've bought books on both B&N and Amazon's websites. I like them both, and both have pros and cons over the other. I chose to write my review on B&N first instead of Amazon because of my positive experiences with finding more obscure titles and...
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Overall Rating:Store Rating: 4.0
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Buy It at B&N

by legar, Aug 19 '01
Pros: Wide selection of items, fast and easy
Cons: None that I'm aware of
There are a kazillion different online stores that allow you to purchase books, music, and gift items of all sorts. Barnes and Noble.com is just one of many, but it is undoubtedly this author's first choice.

For those of you who may not know,...
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Overall Rating:Store Rating: 4.0
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Pricing 'Noble'; But Not User Friendly

by sreiter, Aug 19 '01
Pros: Barnes and Noble provides fast service and competitive prices.
Cons: Barnes and Noble's site is confusing for searching and returns.
One is prompted to order from Barnes and Noble over some of the other big book web sites because their pricing is very competitive--almost always they are a few bucks cheaper than the competition. In addition, Barnes and Noble often offers incentives to...
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Overall Rating:Store Rating: 1.0
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Barnes & Noble Scores An F!

by kinganamort, Aug 21 '01
Pros: comprehensive database, easy to order
Cons: you only get half your order, and bad customer service
My Mistake

Last semester I made the mistake of ordering my textbooks through BarnesAndNoble.com. I had never really had problems with online stores before. I had placed many orders through amazon.com before and never had any problems....
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Overall Rating:Store Rating: 5.0
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Good dependable delivery & selection

by alanbweaver, Aug 24 '01
Pros: good selection, easy to order from, dependable delivery
Cons: not always the cheapest deal
What I like about the site:
1. Easy to use. The shopping cart works good, allowing you to add, modify items ordered.

2. Very wide selection of merchandise - you can get books, music, many other items which are great.

3. A...
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Overall Rating:Store Rating: 5.0
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My favorite online bookstore for a reason

by azngodfather, Aug 27 '01
Pros: Very good selection, easy navigation, decent prices
Cons: They have certain discounts, but never seem to find their way to me...
This is my favorite online bookstore, next to Amazon. In my opinion, it's even better than the stores. First of all, the prices at the BN bookstores are more than they are online. Even if you go to the bookstore, you might have to order your books, at...
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