Amazon.com

Pros: Great for around X-Mas shopping, not as bad a Buy.com untill recently.
Cons: So So selection, horrible shipping, snotty unprofessional customer service. Went downhill in 3 years.

Hmmm where to start, ok how about Thanksgiving 3 years ago. I had decided to get the jump on my X-mas shopping, the site was really easy to use. If an item was out of stock you could be put on alert when they come in. I had such great time using...

Received gift certificates for xmas, when I tried to use them I found out that they had been credited to someone else's account and that, they told me, was the end of it. No reissuance, no acknowledgement that I had just been ripped off a $50 gift...

The first problem happened when I tried to take advantage of the $30 credit for applying for an amaz ...

I have ordered many books and CD's from Amazon and experienced relatively good service. Ordering anything else has not been a positive experience. Amazon has clearly invested nothing to improve its search and lookup capabilities so finding an item...

Amazon doesn't want their customers helping other customers to prevent bad experiences. So they indiscriminately and inconsistently censor the customer reviews and ratings. My Haier HVB050ABH Wine Cellar arrived with dents on the top, back and ...

Pros: Easy access. Fast service. Great selection
Cons: shipping and handling

I recently visited Amazon.com because I won a gift certificate. I had never ordered online, and I have to admit that I was somewhat skeptical. I researched several books I was interested in and then I remembered my husband telling me he wanted a book...

I have ordered everything from X-mas presents to baby shower gifts and I have never been disappointed. Amazon always has what I need or will let me know when something will become available....

Placed 2 orders with Amazon this Christmas season. The first was filled promptly. The second order, an in-stock item, was placed on Dec. 14th. and still has not shipped. Amazon’s web site states this item usually ships in 3-5 days. The ship date has now...

I feel Amazon.Com is the perfect site to follow if you want to succeed in the online sales business. Me and my family have ordered many products and they always arrive the day after or the day after that (except when ordered on Fridays - then it seems to...

I have purchased electronics, housewares, software, games, toys and dvd's. Easy shopping, screaming deals on shipping and no taxes. Shop for Christmas all year with Friday specials and Gold Box deals. I have been contacted twice by customer service...

I ordered my Home Theatre System using Super Saving Shipping and got it in exactly one week. It came priorty mail and the box was slightly damaged but the contents worked fine. Advice: Cough up the extra money for UPS or...

Amazon is one of the few on-line ordering companies that caters to the military communities overseas. It's usually impossible to order anything on-line if you have an Army Post Office (APO) address because of the on-line forms they give. With Amazon,...

Pros: Great selection, wishlist capability, low prices, ability to sell used items
Cons: none

I started shopping at Amazon.com about five years ago. I have never had a problem that wasn't resolved within 24 hours by customer service. I have always handled my customer service issues via email and responses are always quick. As an example, I had...

Amazon is the benchmark of all online stores. The web site is the best example of how to design a site that is easy to follow and understand. It has been created from the perspective of the consumer. Every possible feature an online shopper would want...

I purchased a Cuisinart coffeemaker and some books from Amazon. The purchase was delivered on time and in excellent condition. I would purchase from them again, but only after going through dealtime to check on prices, since better savings can often be...