Amazon.com

The mission statement of Amazon.com is to be the Earth’s most customer centric company and to build a place where people can come to find and discover anything they might want to buy online. I think they have adhered to this statement and have become ...

I consider myself something of a consumer advocate, and I have been a frequent and loyal Amazon customer precisely because of my concerns about quality customer service and a company that focuses on pleasing its customers. I'm surprised to read some of ...

Pros: Full service, great selection, can buy used items, good interface, good pricing.
Cons: Run by Jeff Bezos, a widely hated internet figure.

Why I'm Writing This
Epinions user sherkarr has recently written a review of barnesandnoble.com bestowing upon it the title of Best Place to Buy Books Online. I beg to differ. Now, I'm not a brand-loyal type, I take my business...

Pros: Great selection of books and products.
Cons: For certain items through their specialty stores, it gets complex to navigate.

I shop Amazon on a weekly basis, purchasing books by the armful. I also as an affiliate, utilise their back end, for adding products to my sites. Most of this activity is easy, fun and quick. Their selection is HUGE!

Therein lies...

Pros: Items arrive in a timely fashion, get what I ordered
Cons: Concerned about upcoming financial status and potential crisis.

When I first heard of Amazon, I thought: Why is it called Amazon? Well, I'm still not sure, but it has become synonymous with, "I need something to read." I started using Amazon about three years ago. When I didn't have time to drive the 20 minutes...

I am a repeat customer of Amazon. It's so easy to browse their catalog or just search the item you need. Their selection is so huge. I haven't found anything yet that I need that I haven't found at Amazon. Checkout is such a breeze. Shipping is super ...

Pros: lightning fast, reviews and descriptions are accurate and entertaining
Cons: sometimes does not have the exact product you want, pricey

Ten years ago, if someone said "Amazon" you would think "jungle". Today millions of people online think ".com". If you need to find a gift fast, most likely you can find it at Amazon.com. I have bought videos, cds, and books through Amazon.com in...

Pros: Large selection of products, good service.
Cons: none found at this time

I have shopped at Amazon.com on several occassions. I have earned gift certificates for the site and they were easy to redeem. The site was user friendly and easy to navigate through. I never had any problems in placing an order. The products were...

Pros: excellent customer service, unbelievable selection, great deals
Cons: cannot always speak directly with customer service, must rely on e-mail

I've been fortunate enough to have had two wonderful experiences shopping with Amazon. I was completely satisfied with all aspects of the shopping experience, including returns, exchanges, and problems and questions.

Part I, a...

The Amazon.com web site is a great way to get you shopping done. The best time that we ever shopped there was just before Christmas. It was amazing how much we ended up getting for such a small amount of money. I would say that the Amazon.com web site is ...

I have always had a great experience at Amazon.com. Every time I have ever placed an order, the shipping has been SUPER quick, they have never overcharged me for shipping (usually I get the super saver shipping so that it's free if I spend more than $25) ...

I have purchased quite a bit of things from Amazon.com, and have loved every purchase. However, they are a little bit higher in their prices compared to other online merchants selling the same items. Their shipping and handling charges are higher as ...

Pros: Customized service, great selection, competitive prices. A fun place to shop!
Cons: They sent some emails I didn't ask for...

I have been shopping at Amazon.com for as long as I can remember, and I have had nothing but good experiences there. They have seemingly every book under the sun, and they ship incredibly fast! I have never looked for a book that they did not carry, and...

With a special needs child who hates crowds, it can be difficult to go shopping at the mall. Being a single parent, it can be impossible to Christmas shop in secret. But even before having a child, I disliked shopping for long periods of time in huge ...

There are FEW companies that stand behind what they sell like Amazon. I'm super confident buying there -- and that's saying a lot. In the last year, they made two bad situations better -- neither of which was their fault! 1) After weeks of dealing with ...