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DeepDiscount.com

Overall service rating:  Store Rating: 4.5
Reviewed by 229 customers


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Overall Rating:Store Rating: 5.0
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New Name, More Products, Same Great Site

by carstairs38, Sep 25 '07
I'm not quite sure how I first stumbled onto Deep Discount DVD, but I quickly fell in love. While I visited the sister site, Deep Discount CD, I never bought anything from them. Back in the spring, both of those sites vanished to become Deep Discount. ...
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Overall Rating:Store Rating: 5.0
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Good Selection, Good Prices, Free Shipping

by buggman, Jan 04 '08
Deepdiscount.com, formerly DeepdiscountDVD.com & DeepDiscountCD.com I ran across deepdiscount’s website a few years ago while searching online for a particular movie I couldn’t seem to find at my normal sources. Deepdiscount came up in the search ...
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Overall Rating:Store Rating: 5.0
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My favorite place to buy dvds!

by justlike12, Dec 01 '07
Why do we shop online? Discounted prices, that's why! Deep Discount truly lives up to its name. This site has an impressively large stock of mainstream and harder-to-find movies at prices that (usually) cannot be beat. I have not used this store to ...
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Overall Rating:Store Rating: 2.0
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Possible "Bait and Switch" with order. Poor customer service.

by eng23708, Nov 22 '08
  I ordered some DVD's from DeepDiscount.  Their price was comparable with other on-line retailers and they had a decent selection.  The factor that made me choose them was the free shipping option.   Although their site ...
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Overall Rating:Store Rating: 2.0
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Horrible Customer Service

by ajwalsh, Sep 25 '07
Customer service is horrible. I bought the "Harry Potter Paperback Set, books 1-6" & "Harry Potter and the Deathly Hallows" from this site. In the set, I received a defective copy of "The Prisoner of Azkaban" (had missing pages and some pages were ...
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Overall Rating:Store Rating: 1.0
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VERY Disappointing.

by drewman87, Mar 06 '08
This place has awful customer service! I ordered a cd from this store and did not find out that the item was backordered until I myself went on to their website and checked the status of my order. You would think that, like other stores, they would let ...
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Overall Rating:Store Rating: 1.0
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Deepdiscount.com has awful on-time delivery and customer service is abysmal.

by godoylego, Aug 26 '08
I have ordered many dvd's from deepdiscount.com recently, but have grown very discontented with their service of late. Back on June 23rd I ordered a Sex and the City box set for my partner's birthday, was emailed and told it was back ordered and waited ...
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Overall Rating:Store Rating: 2.0
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Terrible Customer Service

by spartankicker1, May 05 '08
I was drawn to Deepdiscount.com due to their free shipping and low prices. To be fair, it's hard to find a consistently low price site for DVD's. However, I was double charged for an order 9 months after it closed! I ordered two Little Mermaid ...
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Overall Rating:Store Rating: 2.0
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It was HORRIBLE!

by cmont, Feb 19 '08
My order at deepdiscount.com was horrible. It took over two weeks to get my order. I was notified that my order was on backorder. The problem is that I was not notified that the CD was on backorder before I ordered it. However, the packaging they sent it ...
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Overall Rating:Store Rating: 1.0
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Deep Discount, is Dishonest!!!!!

by darrdm62, Jun 23 '08
DeepDiscount is a " little " dishonest they are definitely monitoring and editing the reviews on the Buy.com website! to try and keep their ratings up on Buy.com. I have been waiting for two weeks for the WW2 movie i paid for, and still haven't ...
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Overall Rating:Store Rating: 1.0
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Stay away! Go else where!

by tooearly, Dec 11 '07
I waited more than 1 month for my items to be shipped (Exactly 5 weeks and 3 days from my order date.) I emailed and called them multiply times asking them for a status update on my order. Each time they provided me with a new ship date which they never ...
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Overall Rating:Store Rating: 2.0
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Not so "deep discount" and SLOW shipping
by davidsco27,Oct 28 '07
This site has been going DOWNHILL for a couple of years now. Whereas they USED to have the best prices, now they count on you requesting a "price match" Otherwise, on most newer items they are high. But the worst thing about them is the shipping. I find you pre-order a item, and even past the release date these clowns don't have it "in stock" It can take a month for them to ship your item. Also, for whatever stupid reason, they continue to use Media Mail, the SLOWEST shipping method to ship single cd's and DVD's when first class would actually be cheaper for them, AND faster. If you want it fast, and you want it cheap, look elsewhere
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Overall Rating:Store Rating: 1.0
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Once is enough!
by hankc,Apr 04 '08
Saved eleven cents(!) on a $29.89 order by ordering from deepdiscount.com. Should have read other reviews first! They are really s l o w.

Their web site is full of pop-ups, implying adware as well. Virtually impossible to navigate to "your account" page, then only to find that your order has been "completed". No tracking numbers or other delivery info on web site or by email.

Would we order from them again? Only if deepdiscount were half the price of A**z*n or another reputable e-tailer and we did not mind anticipating four or five weeks to get something.
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Overall Rating:Store Rating: 1.0
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worst customer service i've ever received
by avey,Feb 05 '08
The worst customer service I have ever received, by far. I was shipped the wrong item, hung up on by customer service representatives, and now have been told that I *probably* will be shipped the item in two weeks after it not being shipped for five weeks due to their mistake.
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Overall Rating:Store Rating: 1.0
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Poor quality DVD, suspect it was pirated
by bayareapilot,Feb 16 '08
I ordered Beverly Hills Cop Special Edition DVD. When it arrived I played it and it had multiple skips and hangs. My wife had ordered the same DVD via Amazon and when it arrived we watched it without incident.

When we compared the DVD we got from DeepDiscount.com and the one from Amazon the differences were stark. First of all there was a professional looking color DVD label on the one we got from Amazon. The one that came from DeepDiscount.com looked like a disk that had been titled using something like LabelFlash or a similiar disk labeling technology.

I suspect the defective disk was likely a pirated copy despite the fact the case it came in seemed to look authentic.
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Overall Rating:Store Rating: 5.0
 
Nov 22 '08

My overall experience with DeepDiscount.com is a very good one, especially considering this is my first time shopping with this company. I am very satisfied.
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Overall Rating:Store Rating: 5.0
 
Nov 22 '08

Have been purchasing from Deep Discount for about a year and always have an excellent experience. My DVDs arrive in good condition and the prices are great and there is no shipping fee.
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Overall Rating:Store Rating: 4.0
 
Nov 22 '08

I have always had good experiences with DeepDiscount.com
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Overall Rating:Store Rating: 5.0
 
Nov 22 '08

No problems, the price you see is the price you pay.. no extras for taxes, postage or handling!!! GREAT JOB!
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Overall Rating:Store Rating: 5.0
 
Nov 22 '08

Good experience.
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Overall Rating:Store Rating: 5.0
 
Nov 22 '08

Everything was great.
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Overall Rating:Store Rating: 5.0
 
Nov 22 '08

I have shop many times and always pleased with service
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Overall Rating:Store Rating: 5.0
 
Nov 20 '08

great
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Overall Rating:Store Rating: 5.0
 
Nov 20 '08

Good service, good prices, free shipping no matter the dollar matter, I have been ordering from for years and the customer service has always resolved my issues. Great company.
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Overall Rating:Store Rating: 5.0
 
Nov 20 '08

Deep Discount is my favorite on line site for music, movies and reading materials. I always check there first and only go to other sites if the items that I want are not available there. I highly recommend Deep Discount to everyone.
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Overall Rating:Store Rating: 5.0
 
Nov 20 '08

great product great company
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Overall Rating:Store Rating: 5.0
 
Nov 21 '08

I have made several dvd purchases from DeepDiscount.com. I find their prices to be the best around, I love the free shipping and the selection is great.
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Overall Rating:Store Rating: 5.0
 
Nov 21 '08

It was very smooth, the website easy to follow. Item was backordered and I was notified as soon as it shipped.
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Overall Rating:Store Rating: 5.0
 
Nov 21 '08

Deep discount was very user friendly. Easy to navigate. With the additional 25% off coupon code, the prices were better than Amazon (they were just the same without the coupon code).
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Overall Rating:Store Rating: 5.0
 
Nov 21 '08

I have looked all over for the two DVD's I ordered and could not find them anywhere. A friend of mine told me about Deepdiscounts. I logged on, found what I was looking for. Entered my info, and received the DVD's in a couple of days.. HOW EASY WAS THAT? Would shop there again and recommend this company!!!
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