Amazon Marketplace

Went to the Marketplace because of price - they advertised no tax and free shipping. After I had placed my order, but before hitting 'confirm' I noticed that they had slapped on a $20 fee for shipping which almost doubled the price. Needless to say, I didn't confirm and/or order. I doubt I'll waste any more time looking around here if that's a common practice.

I have purchased many books, as well as household items with no problems in quality or speed of delivery. I was most impressed with Amazon when the Surround Sound Head Phones set I purchased proved to be less than durable. The sound was terrific but the design was such that they were easily breakable in the recharging base. Amazon immediately sent me the replacement I asked for, at no charge. Then when it also broke, they took the set back (they paid shipping) and promptly refunded my money.

I recently attempted a purchase of a vacuum cleaner through one of the private Amazon vendors who claimed one in stock, and supposedly shipped prior to Christmas. However, subsequently received an e-mail that through no fault of their own ??? they had to back order. However, they were very apologetic and offered an immediate refund if I did not want to wait for a later shipment.

ON MARCH 8 I ORDERED A KEYSPAN USA 19 HS ADAPTER WITH FREE SHIPPING AND I WAS GIVEN A RECEIVE DATE OF MARCH 21 SO TODAY I CALLED AND I WAS TOLD MY CREDIT CARD INFO COULD NOT BE VALIDATED I HAD MOVED 2 MOS AGO AND I HAD NOT CHANGED MY BILLING ADDRESS,I AM ANGRY THAT AMAZON NEVER CONTACTED ME TO LET ME KNOW OF THE PROBLEM,I WOULD NEVER HAVE KNOWN IF I DID NOT CALL,ALSO GETTING A CUSTOMER SERVICE IS ANOTHER ADVENTURE

I have only one dealing with amazon. I bought a book from there a few years ago, and i must say the price was good the shipping rate was good and the speed of dilivery was fast ( i lived overseas on a small island of the coast of portugal ) and the book arived in less then a week.

my wife has ordered from there befor and she has never had any complaints

Checked some home office equipment and compared to dabs.com.

Found Amazon cheaper by 20 quid at least including delivery, so I ordered from Amazon - of course.

When I checked the confirmation email the next day, I saw my order had been split into 7, and also hat I was charged for EACH order. On investigating further I realised I was buying NOt from Amazon but other companies, which means I now have 7 reasons to complain !

If you are to order from Amazon, order it from ONE supplier only, or vbetter still DONT order anything from AMAZON. It was never clearly stated I would be charged for the additional shipping when I thought I was buying form one company - AMAZON.

When I called to coomplain, some pretty lady from the poor east tried desperately to communicate in American english and only ended confusing the issue as there was a communications gap (delay in the telephone call).

Be advised - DONT BUY FROM AMAZON - they are not as cheap as you may initially think.

I have had nothing but good experiences with amazon. I paid up for amazon prime and I don't regret it.

I'll never buy from them again !! After researching available cellphone plans and the phones that I wanted, i decided to purchase from Amazon.com. Their deal was if I purchased two phones and a two year plan, I would receive a $150.00 mail-in rebate. I complied with every condition of their rebate requirements. After waiting 8 weeks and not receiving my rebate, I contacted them and was told that the rebates were taking longer than usual and not to worry and that I would receive the $150.00. After another 6 weeks, I called again and was told that I didn't meet the requirements. I asked what requirement didn't I meet. They said they didn't have that information available and that was all they could do. I often wonder how much money annually they cheat customers out of. 150.00 to one customer times the number of customers they have should make for a dandy profit. If I had the time, I would take this to the Attorney Generals fraud division.

I've bought three items through Amazon Marketplace, from 3 different sellers. I actually intended to buy another 3. Of the 3 I didn't buy, the items were out of stock, which I was only informed of after I paid for them. I got refunds, but having purchased from overseas, I lost twice on the exchange rates for the purchase and the refund.

Of the 3 I did buy through Amazon Marketplace, not one matched the description. CDs advertised as not being cutouts or review copies all had their covers punched, books advertised as new were library copies that were as old as the hills. One of the sellers was willing to offer a partial (but not full) refund. Others ignored my complaints.

These were six different merchants. Every one was a totally frustrating experience.

I only ever had one similar experience through eBay, and that was resolved quickly and to my satisfaction. I think sellers take the eBay rating system more seriously. it keeps them honest. Amazon Marketplace is a sleazy swap meet of bait-and-switch cheaters.

I ordered some items recently and compared them to dabs.com and found AMAZON to be cheaper including delivery - so I order the stuff from AMAZON.

Then I got the email showing my order was split into SEVEN orders, and each one had an individual shipping cost - taking the order to well over what I would have been charged from DABS.

This is outrageous! This individual shipping information was NOT clearly stated nor shown when I clicked on the OK to order.

DO NOT BUY FROM AMAZON - THEY may appear cheaper but you will be most UNpleasantly surprised.

The shopping experience turned out an expensive lesson too.

Then when I called AMAZON to discuss, I had a pretty lady from some poor eastern location (not Amazonian) trying desperately to speak American english and only succeeding in confusing herself.

Not a good experience.

DO NOT BUY FROM AMAZON !

I found a portable DVD player at much better price than anywhere else. The item description described perfectly what I was looking for. I received the product within five days of ordering. The product was brand new and packaged just as described. I would definitely order from this website again.

amazon has been a God send. even here in ca, it's difficult to find certain cds. when i move to salt lake city, i'm sure i will be using them even more. great selection (they need more imports). except for two times when my account got erased, the service has been great. 98% of all my orders were delivered and most within a week. a lot of fun to sit and put in names of musicians and see what comes up. even obscure ones.

I have had placed an order for Chamberlain garage door opener back in October 2005. Amazon was supposed to deliver by early November. Since, I only have received notes for delay, and yet again they delayed the delivery even further to back of January. There is no evidence that Amazon would ever have the item at hand, although it has been listed as in stock and delivery is estimated within two weeks. Simply, if they don't have it why they list? My suspicion is that since this item was originally ordered at a lower price, Amazon is intentionally delaying the delivery for those customers who had placed the order at a lower price to discourage them and have them cancel their order. Malicious tactic.

I ordered a Mcfarlane Sports Figure 2005(draft choice), and was shipped Randy Moss 2nd edition,....not what I ordered. Appears what was advertised one day, was advertised completely different the next day. They also advertised figures I ordered, to be shipped by the end of October 2005, then changed to January 2006......these same figures were selling in the stores in mid-Cotober.

it is a good store, I like it. I will come back next time to shop and i suggest it to do it in Chinese version.