Amazon Marketplace

Amazon market place are UNNECEPTABLE they should not be a company.Where should I Start the customer service is terrible,so was the delivery speed and almost everything else in the company is terrible!I ordered a Pc game and I still have'nt got anything!Not even an email!

I ordered a Seattle Seahawks rug for my son is Sept. Finally showed up in October, opened it, it sez New York Jets. The order went thru Coast to Coast Hardware-Home and Beyond. There was no contact or return information in the package, only the wrong rug. I emailed both Coast to Coast and Amazon 8 times, with no response. Hunted thru the website to find a phone number, waited on hold forever, the guy sez why did I wait so long to make contact!!! Didnt you listen to what I have been saying!! Ok he will send a return slip and info. It never arrived. He lied to me. Amazon has done nothing to help. Never use the Marketplace Online Store. I paid outrageous shipping, because it never showed when I placed the order, only when I was charged. So 6 months later I still have an expensive wrong item.

Amazon.com is fast becoming the central clearing house for on-line ordering from many different stores. In general their product selection, delivery times and order accuracy are excellent. Amazon makes it easy for shoppers by housing name brand merchants under their roof, however, bear in mind that some of the sites Amazon does business for display lesser price tags for the exact same item. Each has their own reduced shipping fees and dollars off deals. When it comes to customer service Amazon has much to learn. If you have a question on a charge or item ordered, be prepared to receive general replies which never answer the question until you ask for someone who reads and comprehends the language, which in my case is English! It is not often that a situation presents itself in which I must contact Amazon, but when it does, my lament is audible.

I've ordered a number of things from Amazon and have had mixed experiences. The great thing about Amazon is that they have everything. There's one stop shopping for you! However, I find that many of my items that I ship with the free shipping take a very long time 2-3 weeks (and yes these are amazon items that are brand new). Recently I just ordered something as a gift, and used the free shipping, and since it was sent by usps, it took a while. Once I ordered a knife set from them (that was directly from them, new, and the only vice was that they were one of the friday specials), however, when I received them they were somewhat rusted. Just to clarify, none of the items that I had bought were used, and all where new amazon items, shipped directly from amazon.

Bought brand new. Got 2 DVDs & free ship on orders $25 or more. Wide selection. Love Amazon's products. Shipped quickly. Was well satisfied.

AMAZON.COM If there were 100 stars I would give them all to Amazon! Over the years have ordered over 50 books in the USA, Brazil, and Mexico. Always got the books within the estimated time, always well before the time spectrum, beautifully packaged. Only thing that hurts now is the cost of shipping out of USA..Ouch!
The info about the books, book reviews, search features
are priceless! Amazon is the ultimate kind of website. It continually gets better and better.Also the links to sellers of used and new books,link to Half.com.

I have ordered about 14 different items on Amazon Marketplace. Every order that I have made gets delivered fast, and my orders have always been accurate, and have never been damaged. The customer service is helpful and courteous. My overall satisfaction it excellent. I still continue to order off of Amazon. If you have not ordered from Amazon before, then I suggest that you try it.

Twice in the last year, the Amazon web site stated the item was “in stock”. After purchasing, a day or more went by and then informed by email that the items were not in stock and shipping date was unknown. On the first occasion, this issue created a problem since I had a dead line to meet and the turn around time to contacting Amazon and canceling the order exceeded my dead line ( complicated by the Amazon web site down for 1 day). How many of us have the time to repeatedly check a web site to see if it is up? So, I took a chance and ordered through another company and canceled the Amazon order at the next available date. Shipping delays met not just days but weeks and uncertain or “estimated”. The second item was not time sensitive, so I waited. No problems with item received. Order accuracy - fine. Customer service - OK, if the web site is up and running. Overall satisfaction - now leery of ordering from Amazon if I need to receive an item on a deadline.

Highly disappointed...I was looking for a particular hard to find item, and came across Amazon Marketplace which had the item I was looking for...and at a really great price (1/2 the price of what I had found at other locations) I proceeded with the ordering about 2 pages worth of generic information given, I never once received a total cost including shipping. I get to the page where I am to enter my credit card information and still don't have a total, I think "something is fishy". I blanked out the information I entered and then found this web-site and all of the fabulous "do not shop here" reviews, I sure am thankful I did not proceed with my CC info. I may have been charged 20.00+ for shipping which would have doubled the original manufacturers price including shipping.

Found a great price on a board game, ordered and received confirmation. Credit card charged. Later that day, order cancelled, but the item is still in stock at Amazon, just a higher price. Several phone calls to customer service to no avail. One CS disconnected when I asked for a supervisor, the next CS flat out lied after giving me another number to call. Very disappointed and will not shop Amazon again

What a waste of time. When I placed my order yesterday Timeslips 2005 software was in stock at a great price and being shipped by Thursday. Today I get an e-mail from someone not even Amazon (their authorized supplier?) saying, so sorry, but we cannot fill your order. Now I will have to buy elsewhere (at a higher price that I was promised) and pay higher shipping to get the software I needed here this week. Never again!

I have no clue why amazon.com has low ratings. I have made total purchases in amazon for $4000 - just digital cameras, books, camera accessories, ipod accessories and cell-phones. At no time have I had trouble. Prompt delivery. If there was a problem, they informed me. Rebates -- no problem at all. I think amazon.com is the online retailer which should show the way to others like dell and buy, both of which suck.

I have been making my music purchases from Amazon.com for a while now. Everyone there is so helpful and nice. My shipments Always arrive as promised and in great condition. Also, they keep their prices affordable for everyone. I have enjoyed my shopping experiences with AMAZON.COM

I homeschool and have purchased books at Amazon Marketplace. I found them to be reasonably priced. The site is easily navigated and easy to check out purchases. I usually compare the products prices and if Amazon is cheaper than Ebay, then that is where I go. I also like that you can buy the stuff right away. They also have set shipping fees, so you are never caught off guard with high shipping costs. I have always received my items packaged with care, and in a timely fashion.

...RUN! Amazon is such a rip off! First, I tried the site as a buyer and the high end item I ordered was never delivered nor did I get delivery confirmation. It took one day for my payment to Amazon to be processed and two weeks passed before I received my refund! During this two week wait, I decided to sell a few DVDs that I no longer wanted. Sure, it's free to place your merchandise on the site for sale, but after their commission was taken from my sale, it was hardly worth the effort!! What a horrible way to do business!! I'm sticking with Ebay:)