Amazon Marketplace

The best on-line marketplace...better than ebay since they police the bad apples and ebay takes longer.  I've never had a bad experience with them.

I have had many problems with Amazon.com. I have bought from Amazon a few times before without problem. Now I am getting many problems. They said my credit card information does not match the billing address, which it does. Amazon requested my credit card information, over email, how is that safe? They asked for the telephone number on the back of my credit card. I send them the number and they state it is the wrong number. It has been 3 weeks from my order and they still will not process it! In the same order I purchased cell phone covers and cases, and they cnarged and sent those, but not the rest of the order. I call customer service and they say they can not help me, how is that customer service???

I purchased an Argo Aeropet Pet Carrier from Amazon.com. The delivery was accurate and the timing was perfect! Just in time for my travels with my dog! I was happily satisfied!

Terrible service, very slow to ship orders. For some reason they seem to think a month from order to delivery is acceptable. I will never buy from them again.

This says these are in stock, but they want me to wait a month to get it. No truth in their advertising!

Amazon is ingenious at manipulating orders, canceling orders, etc., to handle their own poor planning, and their customer service is non-existent. Don't rely on pre-ordering through them, and don't rely on them to deliver in time for any special event. And if you have a problem, expect a lot of automated emails and no possibility of personalized help.

NEVER SHOP AMAZON.com

I ordered a MX revolution mouse and the advertised price was $36.99 with free shipping compared to the normal price of $99.99 i thought it was a good deal even for black friday.
after I ordered it from amazon I was waiting for it to ship. a few days later I received an email saying the item will be delayed and will ship on a later date (1 week after the last estimated ship date) Then a few days later i receive another email saying my order was cancelled because the advertised price was wrong. I thought it was againts the law to not honor an advertised price.
because of this "runaround" and COMPLETE LIE from amazon I will never buy from them again EVER.

This was amazon NOT A Store through amazon!

They listed a price of $79.95. When I clicked on the link, and added it to my cart, the price suddenly went up to 99.95.

Bait and switch.

Found a great price on a board game, ordered and received confirmation. Credit card charged. Later that day, order cancelled, but the item is still in stock at Amazon, just a higher price. Several phone calls to customer service to no avail. One CS disconnected when I asked for a supervisor, the next CS flat out lied after giving me another number to call. Very disappointed and will not shop Amazon again

We are ebay sellers, and sell also at half com and alibris, so we are not newbies. amazon's alliance department is foaming at the mouth insane. there are many instances of mis representation, non delivery, and altogether poor management. it's about time people start a boycott of this poorest of the poor e sellers. in our case amazon is responsible for monetary damage in excess of $200 and we are seriously thinking of taking them to court!

I have been a customer of Amazon for over ten years now; and I have yet to find any other online store with the broad product selection, consistent lowest prices, and OUTSTANDING CUSTOMER SERVICE. Amazon is by far one of the BEST online stores. I HIGHLY recommend AMAZON.

My experience with Amazon was way less than satisfactory. It ended up being a big pain, because of differences between what was on the item description I called the customer service . That was a nightmare in itself The standard shipping cost on dealtime and on the Amazon site were different then what came up when I went to check out my item. The 2 day shipping was a lie,it said that if I ordered in the next 4 + hours that I would get my item on Friday ( I was ordering on a Weds) So I figured that it would be worth almost $18 shipping to get it that fast. I ordered right then And calling customer service was the terrible! I am not crazy about overseas call centers, but especially when they have little idea of what they are talking about. I will never use Amazon again
Also the merchant that was selling through Amazon had the same item twenty dollars cheaper on their website, which I had to go to because Amazon messed up my order and I had to change something before they sent it out.

Checked some home office equipment and compared to dabs.com.

Found Amazon cheaper by 20 quid at least including delivery, so I ordered from Amazon - of course.

When I checked the confirmation email the next day, I saw my order had been split into 7, and also hat I was charged for EACH order. On investigating further I realised I was buying NOt from Amazon but other companies, which means I now have 7 reasons to complain !

If you are to order from Amazon, order it from ONE supplier only, or vbetter still DONT order anything from AMAZON. It was never clearly stated I would be charged for the additional shipping when I thought I was buying form one company - AMAZON.

When I called to coomplain, some pretty lady from the poor east tried desperately to communicate in American english and only ended confusing the issue as there was a communications gap (delay in the telephone call).

Be advised - DONT BUY FROM AMAZON - they are not as cheap as you may initially think.

I ordered some items recently and compared them to dabs.com and found AMAZON to be cheaper including delivery - so I order the stuff from AMAZON.

Then I got the email showing my order was split into SEVEN orders, and each one had an individual shipping cost - taking the order to well over what I would have been charged from DABS.

This is outrageous! This individual shipping information was NOT clearly stated nor shown when I clicked on the OK to order.

DO NOT BUY FROM AMAZON - THEY may appear cheaper but you will be most UNpleasantly surprised.

The shopping experience turned out an expensive lesson too.

Then when I called AMAZON to discuss, I had a pretty lady from some poor eastern location (not Amazonian) trying desperately to speak American english and only succeeding in confusing herself.

Not a good experience.

DO NOT BUY FROM AMAZON !