I wanted to share my trying experience with Amazon.I've had an account for 10 years with them and have ordered my share of stuff from them.Usually everything arrives in order, but this case was rather challenging.I place an order ...
Amazon.com is a good site to purchase books and DVDs/CDs. I find the selection to be great ... you can find most of what you are looking for here. If there is a product that you cannot find on Amazon, you can usually get some suggestions of other things ...
I was stupid enough to believe that Amazon.com would not take advantage of me with their offer of an Amazon Chase credit card. Amazon had been a very good company to me for many years. I stupidly accepted their offer of an Amazon Chase card and used ...
I listed several books I wanted to sell, all 26 of them. Then a short time later, I got an email from Amazon saying my account had been cancelled for prior violations of Amazon policy, and all my listings had been removed (but apparently not soon enough, ...
I have shopped with Amazon for many years now and, apart from the odd blip here and there, it's been pretty much OK. The only niggles I have are that the shipping from non-Amazon sellers can be very high. Also, as a seller, their postage allowances ...
Amazon seller: SimplyElectronics Ordered on Friday afternoon, received on Tuesday afternoon, basically two working days. Amazing! Perfect service. Read on for details. Marjan from Slovenia. ..............................
.....
I was a bit skeptical ...
I've ordered several used books through Amazon.com Marketplace, and have been happy with my purchases. I've been an eBay customer for several years, but am an infrequent bidder due to a recent credit card scare that may have originated at ...
Amazon.co.uk has been around in the UK since 1998, (hard to believe it is only 7 years!!) and is one of the world's biggest online stores. In my regular dealings with them, Amazon are a company which consistently offers good customer service and good ...
I've bought hundred of items from amazon.com since amazon.com was only an online book store.. I had good experience in the past. However, for the last 2 years... their customer service is pretty much non-existence. They have screw up many of my recent ...
I have never sold anything at the marketplace at Amazon.com, but I have bought several things with little or no problem. With the exception of the time that I bought a cd-rom for my son, and for some reason, either it did not go through or something, but ...
I do sell and have ordered From Amazon and there defiantly have a outstanding customer service. They always email me immediately for me and my customers, Here what customers tell Me! Excellent buying experience. Seller immediately shipped my purchase ...
If you want an iconic example of corporate greed, look no further. This is the kind of mega-loser that makes folks like Newegg, LL Bean and Crutchfield look so good by comparison. These chumps have gotten *way* too big for their panties. Every ...
This was my first time ordering from Amazon, but I am a frequent online shopper at other stores. I must say that so far, I am extremely disappointed. The reason I purchased my items from Amazon was because they had a cheaper price for a 3-way cable ...
I saw that a Canon 135mm 2L lens was in stock on Tuesday, October 3 for the Amazon store, not the other dealers you can buy from there. I ordered it on Tuesday morning from the Amazon store because it said it was in stock and shipped it overnight as I ...
Amazon.com is one of the most popular web sites in the short history of the internet. It began as a book seller and has expanded to include all sorts of general merchandise from clothing to appliances and more. Amazon.com once sold only new items but the ...
Erasmus once said, When I get a little money, I buy books; and if any is left, I buy food and clothes. I think this is my favorite quote about books, because it sums up my life in one concise sentence. Now that Ive discovered the beauty of ...
Beware of the product when Amazon says 1-2 weeks delivery. In my case and what i have experienced they often do not have the product in stock and it takes a lot longer than 2 weeks for the delivery. You can see that they do not have a feature that says ...
Amazon.com....what a joke! My first and LAST experience on Amazon came in a similar instance as the rest of the reviews. I found the "best price" listed for a product on Amazon, so I figured I would give them a try. I ordered my product on Dec. 12th with ...
BEWARE: Prices listed at shopping.com are *frequently* not to be found on Amazons website. Example:Abit KV8 Pro motherboard. Shopping.com shows Amazon as the 'lowest price' at $50 including shipping. (In all fairness, this is obviously too cheap. :) )In ...
Taking its name from the mighty river, Seattle-based online vendor Amazon.com, which first opened its virtual doors in 1995 claims to have the "Earth's Biggest Selection." Selection of what is the question; selection of everything could be ...
I don't really like to shop in malls. I always seem to find that they are sold out of/don't carry what I'm looking for, and I always seem to waste a full day going out there only to be told that that they don't have what I want to buy. This, of course, ...
When I sold two books on Amazon.com's marketplace one day after I listed them, I was very happy and thought this process would be very easy. I was wrong. I listed the books successfully. I received confirmation from Amazon that the books were ...
Amazon Marketplace seems like a good idea, but it's a duplicate of Half.com with less inventory control. Amazon Marketplace is a forum for sellers to hawk used goods. Great! I'm all for it! When you seek to purchase something from Amazon.com, ...
If Amazon is the giant Wal-Mart of the online stores, then Marketplace is the big yard sale out in the parking lot. Well . . . the used stuff is really right there on the shelves at Marketplace and ready for comparison to the new stuff at Amazon,...
When looking for a better priced alternative for the latest books, CD's and DVD's, Amazon Marketplace offers a great solution. The prices can't be beat and the condition of the merchandise is almost always as advertised. I have purchased a number of ...
Marketplace Stores Rip Off Shipping Costs by roadrunnerb50,Oct 21 '08
I attempted to place an order with one of Amazon.com's Marketplace Stores. I put 14 toys in my cart totaling $100 and they were going to charge me almost $72 in shipping costs! It turns out that most of the stores at Amazon charge on a PER ITEM basis rather than a PER SHIPMENT basis. How do they legally get away with this consumer rip off? I called Amazon customer service and their only advice was to contact the seller directly. I don't think Amazon should let their sellers get away with this. Shame on you all!
I will never buy from Amazon.com again. What a mistake! by drummersince98,Oct 09 '08
I have had many problems with Amazon.com. I have bought from Amazon a few times before without problem. Now I am getting many problems. They said my credit card information does not match the billing address, which it does. Amazon requested my credit card information, over email, how is that safe? They asked for the telephone number on the back of my credit card. I send them the number and they state it is the wrong number. It has been 3 weeks from my order and they still will not process it! In the same order I purchased cell phone covers and cases, and they cnarged and sent those, but not the rest of the order. I call customer service and they say they can not help me, how is that customer service???
Great Product! Great price! Great selection! by snowmaltese,Jul 11 '08
I purchased an Argo Aeropet Pet Carrier from Amazon.com. The delivery was accurate and the timing was perfect! Just in time for my travels with my dog! I was happily satisfied!
Terrible service, very slow to ship orders. For some reason they seem to think a month from order to delivery is acceptable. I will never buy from them again.
NOT RELIABLE - NO CUSTOMER SERVICE by koakes,Dec 24 '07
Amazon is ingenious at manipulating orders, canceling orders, etc., to handle their own poor planning, and their customer service is non-existent. Don't rely on pre-ordering through them, and don't rely on them to deliver in time for any special event. And if you have a problem, expect a lot of automated emails and no possibility of personalized help.
AMAZON.com = L I A R S not trusworthy and dont deserve your buisness! by thekasino,Dec 01 '07
NEVER SHOP AMAZON.com
I ordered a MX revolution mouse and the advertised price was $36.99 with free shipping compared to the normal price of $99.99 i thought it was a good deal even for black friday.
after I ordered it from amazon I was waiting for it to ship. a few days later I received an email saying the item will be delayed and will ship on a later date (1 week after the last estimated ship date) Then a few days later i receive another email saying my order was cancelled because the advertised price was wrong. I thought it was againts the law to not honor an advertised price.
because of this "runaround" and COMPLETE LIE from amazon I will never buy from them again EVER.
Will not honor advertised price, customer service the WORST by barkwhite53,Nov 27 '07
Found a great price on a board game, ordered and received confirmation. Credit card charged. Later that day, order cancelled, but the item is still in stock at Amazon, just a higher price. Several phone calls to customer service to no avail. One CS disconnected when I asked for a supervisor, the next CS flat out lied after giving me another number to call. Very disappointed and will not shop Amazon again
Worst ever shopping experience by zippy451,Nov 25 '07
We are ebay sellers, and sell also at half com and alibris, so we are not newbies. amazon's alliance department is foaming at the mouth insane. there are many instances of mis representation, non delivery, and altogether poor management. it's about time people start a boycott of this poorest of the poor e sellers. in our case amazon is responsible for monetary damage in excess of $200 and we are seriously thinking of taking them to court!
FANTASTIC Customer Service - Low Prices - Speed Shipping - Wide Selection by metoo2002,Nov 16 '07
I have been a customer of Amazon for over ten years now; and I have yet to find any other online store with the broad product selection, consistent lowest prices, and OUTSTANDING CUSTOMER SERVICE. Amazon is by far one of the BEST online stores. I HIGHLY recommend AMAZON.
My experience with Amazon was way less than satisfactory. It ended up being a big pain, because of differences between what was on the item description I called the customer service . That was a nightmare in itself The standard shipping cost on dealtime and on the Amazon site were different then what came up when I went to check out my item. The 2 day shipping was a lie,it said that if I ordered in the next 4 + hours that I would get my item on Friday ( I was ordering on a Weds) So I figured that it would be worth almost $18 shipping to get it that fast. I ordered right then And calling customer service was the terrible! I am not crazy about overseas call centers, but especially when they have little idea of what they are talking about. I will never use Amazon again
Also the merchant that was selling through Amazon had the same item twenty dollars cheaper on their website, which I had to go to because Amazon messed up my order and I had to change something before they sent it out.
AMAZON charges amazonian prices for shipping by mjdes,Oct 18 '07
Checked some home office equipment and compared to dabs.com.
Found Amazon cheaper by 20 quid at least including delivery, so I ordered from Amazon - of course.
When I checked the confirmation email the next day, I saw my order had been split into 7, and also hat I was charged for EACH order. On investigating further I realised I was buying NOt from Amazon but other companies, which means I now have 7 reasons to complain !
If you are to order from Amazon, order it from ONE supplier only, or vbetter still DONT order anything from AMAZON. It was never clearly stated I would be charged for the additional shipping when I thought I was buying form one company - AMAZON.
When I called to coomplain, some pretty lady from the poor east tried desperately to communicate in American english and only ended confusing the issue as there was a communications gap (delay in the telephone call).
Be advised - DONT BUY FROM AMAZON - they are not as cheap as you may initially think.
NEVER will I buy fom Amazon again! by mjdes,Oct 18 '07
I ordered some items recently and compared them to dabs.com and found AMAZON to be cheaper including delivery - so I order the stuff from AMAZON.
Then I got the email showing my order was split into SEVEN orders, and each one had an individual shipping cost - taking the order to well over what I would have been charged from DABS.
This is outrageous! This individual shipping information was NOT clearly stated nor shown when I clicked on the OK to order.
DO NOT BUY FROM AMAZON - THEY may appear cheaper but you will be most UNpleasantly surprised.
The shopping experience turned out an expensive lesson too.
Then when I called AMAZON to discuss, I had a pretty lady from some poor eastern location (not Amazonian) trying desperately to speak American english and only succeeding in confusing herself.
A haven for liars and thieves by billingsgate,Oct 09 '07
I've bought three items through Amazon Marketplace, from 3 different sellers. I actually intended to buy another 3. Of the 3 I didn't buy, the items were out of stock, which I was only informed of after I paid for them. I got refunds, but having purchased from overseas, I lost twice on the exchange rates for the purchase and the refund.
Of the 3 I did buy through Amazon Marketplace, not one matched the description. CDs advertised as not being cutouts or review copies all had their covers punched, books advertised as new were library copies that were as old as the hills. One of the sellers was willing to offer a partial (but not full) refund. Others ignored my complaints.
These were six different merchants. Every one was a totally frustrating experience.
I only ever had one similar experience through eBay, and that was resolved quickly and to my satisfaction. I think sellers take the eBay rating system more seriously. it keeps them honest. Amazon Marketplace is a sleazy swap meet of bait-and-switch cheaters.
Another dissatisfied customer here. I too bought a cell phone from Amazon which came with a $150 rebate.
I never received my rebate. Instead I received a form letter informing me that I had canceled my cell phone service and was therefore not eligible to receive the rebate. There customer service was predatory, and (to me) designed to run a customer around the system with the full intent of not coming through with a rebate.
It was rather fascinating how many ways Amazon was able to duck and refuse granting me my rebate due. Talk about a waste of time. It was maddening, and just to think about all the folks in the chain of Amazon customer support I talked to that are in essence a part of the Amazon scam tactics makes my skin crawl.
Never sell on Amazon marketplace by bluesteps,Aug 17 '07
I've sold a Canon S200 digital camera on Amazon marketplace. However, I received a claim, saying that the item is not as described on the main product page. It is actually exactly the same camera. Come on, a Canon S200 is a Canon S200, I used that camera for almost 4 years and I know it. Amazon.com, without doing any investigation, honored this claim. Charging so much listing fees, where is the service?
Hi....I really need to vent. I sold my Archos 604 media player via Amazon marketplace. Man,I should have read the terms and conditions extra extra carefully!
I sold it, the buyer received it.The product was opened, tried and then sold. It just seemed to be too much work for my husband to get videos on it. So without really using it we sold it. Hence, we know it was in perfect working condition.
The buyer received it, say it did not work the moment he switched it on and asked for a refund. Little did I realise I was forced to give him the refund as he described the product to be not 'as described'. Amazon even stated that the buyer is entitled to a refund, and also under no obligation to return the product.
Here goes my $270 Archos 604. I have no faith in such online marketplaces anymore. Really horrified by these terms since they favour fraud!!!
This company never shipped the dethatcher and never responded to the several emails I sent. They have terrible/no customer service. I am very unsatisfied.
I have shopped via Amazon for several years, both their online store and Marketplace and have never had a problem. Granted, my purchases were all books; however, even using Marketplace, I have not encountered any issues and have always had excellent service. As far as I am aware, the "free shipping" on orders over $25 were for qualifying items, which has always been stated on the item as, "this items qualifies for free shipping". Also it is good to remember, free shipping orders are low priority and may not be sent right away, and when they are shipped are usually sent USPS media mail, the cheapest and slowest form of shipping (sometimes up to 2 weeks). There were two times when the books I wanted were out of stock, both at Amazon and Marketplace, my credit card was not charged and they sent follow-up emails requesting if I still wanted the item. All in all, my experience has been excellent with Amazon. I have since joined their program and get my orders in 2 days via UPS.
amazon.com good, amazon marketplace very bad by sue666,Jul 10 '07
I have ordered a lot from amazon.com, and have recently been ordering from Amazon Marketplace sellers. My advice DONT! At least not from the 3rd party sellers. I have never had a problem ordering from amazon.com directly, but I recently received a defective product from a 3rd party seller and was told I had to pay for shipping to return it before I could get a replacement. I complained to amazon and they basically said too bad "At this time, sellers do not have the ability to refund an Amazon Marketplace order for more than the original order total (cost of the item + the original shipping fee." If you dont like to have to pay for defective merchandise, DO NOT order from an Amazon Marketplace seller.
I'll never buy from them again !! After researching available cellphone plans and the phones that I wanted, i decided to purchase from Amazon.com. Their deal was if I purchased two phones and a two year plan, I would receive a $150.00 mail-in rebate. I complied with every condition of their rebate requirements. After waiting 8 weeks and not receiving my rebate, I contacted them and was told that the rebates were taking longer than usual and not to worry and that I would receive the $150.00. After another 6 weeks, I called again and was told that I didn't meet the requirements. I asked what requirement didn't I meet. They said they didn't have that information available and that was all they could do. I often wonder how much money annually they cheat customers out of. 150.00 to one customer times the number of customers they have should make for a dandy profit. If I had the time, I would take this to the Attorney Generals fraud division.
Ripped Off, Never Use the Marketplace by shirley97128,May 03 '07
I ordered a Seattle Seahawks rug for my son is Sept. Finally showed up in October, opened it, it sez New York Jets. The order went thru Coast to Coast Hardware-Home and Beyond. There was no contact or return information in the package, only the wrong rug. I emailed both Coast to Coast and Amazon 8 times, with no response. Hunted thru the website to find a phone number, waited on hold forever, the guy sez why did I wait so long to make contact!!! Didnt you listen to what I have been saying!! Ok he will send a return slip and info. It never arrived. He lied to me. Amazon has done nothing to help. Never use the Marketplace Online Store. I paid outrageous shipping, because it never showed when I placed the order, only when I was charged. So 6 months later I still have an expensive wrong item.
...RUN! Amazon is such a rip off! First, I tried the site as a buyer and the high end item I ordered was never delivered nor did I get delivery confirmation. It took one day for my payment to Amazon to be processed and two weeks passed before I received my refund! During this two week wait, I decided to sell a few DVDs that I no longer wanted. Sure, it's free to place your merchandise on the site for sale, but after their commission was taken from my sale, it was hardly worth the effort!! What a horrible way to do business!! I'm sticking with Ebay:)