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Disappearing Book Reviews...
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wlswarts Original Post: Aug 31 '08,  2:25 pm           Reply
Reviews written: 2661
Member since: Mar 12 '01
Post: 200108
Disappearing Book Reviews...

Hello All!

This is (mostly) to the Book Powers That Be, but anyone who can help, please chime in!

I reviewed an omnibus version of a book some years back (Star Trek: Deep Space Nine - Millennium) and in linking to it, I've discovered it has fallen out of the Book category. In my review list, it is listed as "product" and "category" "temporarily unavailable." When looking at the actual review, it shows the line "Back to All Reviews" where there are usually the home-category-etc. lines.

So, the question: For books like this that disappear, should I just fill out a SAP and move the old review there when the new spot becomes available? Or is there some other procedure for finding the products?

Thanks!

-W.L.

   
scmrak Posted: Sep 01 '08,  9:39 am           Reply
Reviews written: 1190
Member since: Sep 27 '00
Post: 200200
RE: Disappearing Book Reviews...

The question of how to handle various versions of "gray ghosts" has been asked and answered half a dozen times in the past nine months. Just for grins, I'll answer it one more time:

If a listings says "category temporarily unavailable" and/or "product temporarily unavailable," first take note of the word "temporarily." Member concerns notwithstanding, people can still reach the review from the link on a profile page and from search engines, since the URL remains valid.

The condition arises from a merger of the Epinions and Shopping.com media databases a couple of weeks ago. Some 99.703%¹ of book, music, and media reviews made the transfer untouched, transfer of those not handled automatically is being performed by hand. Of my 640-odd (some exceedingly odd) media reviews, 28 didn't get transferred automatically, somewhere between a third and a half have since been moved by hand.

I suggest that you not ask for a "SAP" addition at this time, since it likely will be assigned a low priority because of the protocols in place at Epinions. If you can find an existing listing for the product, however, you should feel free to move it on your own.

HTH

-30-

rex

¹ number pulled out of... ummm... the air.

   
wlswarts Posted: Sep 04 '08,  7:47 pm           Reply
Reviews written: 2661
Member since: Mar 12 '01
Post: 200692
RE: Disappearing Book Reviews...

Dear Rex,

Thank you for the response; I appreciate your restraint in the use of irony or sarcasm in light of how this is the first time I've ever posted in books. My thanks.

Yes, I've noticed a considerably higher number of books (as opposed to any other of my reviews) that were adversely affected by the move and none of them have a new place where it is appropriate to list them, or else I certainly would have done that as opposed to bug you (or anyone else) with my question. I suppose the supplemental question(s) are: How much time are we giving before we consider "temporary" "permanent?" And/Or is there a simple list started perhaps where we might have listings of books (say, title and author) of our "temporarily" gone products that The Powers That Be are looking into? I suspect such a thing would be far more useful than the idea of people pawing through 24 pages on my Profile page or assuming people will find the lost book reviews using outside search engines . . .

Thank you for the help.

-W.L.

   
pablothegreat Posted: Sep 04 '08,  11:10 pm           Reply
Reviews written: 919
Member since: Dec 05 '07
Post: 200703
RE: Disappearing Book Reviews...

I have one from back in Januaryish that has been like that way before the changeover a couple of weeks ago. It went to ghost like within days of me submitting the review and hasn't come back up. It is a cute 'kissing' book too!

   
scmrak Posted: Sep 05 '08,  6:43 am           Reply
Reviews written: 1190
Member since: Sep 27 '00
Post: 200734
RE: Disappearing Book Reviews...

Quote: wlswarts
Thank you for the response; I appreciate your restraint in the use of irony or sarcasm in light of how this is the first time I've ever posted in books. My thanks.
Yeah, the other "gray ghost" queries have been in the Epinions General, Bugs, and Help threads; not the category-specific forums (at least that I've seen). And the search function on the boards... ummm... sucks.

Quote: wlswarts
Yes, I've noticed a considerably higher number of books (as opposed to any other of my reviews) that were adversely affected by the move and none of them have a new place where it is appropriate to list them, or else I certainly would have done that as opposed to bug you (or anyone else) with my question.
I went through the last 22 of mine (20 Books, one CD, one Gift) and was able to find new listings for seven of them. The rest were all books: I got to look at that stupid Peter Hegre 100 Naked Girls listing every time.

Quote: wlswarts
I suppose the supplemental question(s) are: How much time are we giving before we consider "temporary" "permanent?"
Boy, I wish I knew. They're merging other categories like they did the Media categories on an ongoing basis, so I don't know whether they're going to "get back to" the errors from the early mergers or are making the corrections in the order in which the topics were "un-hooked." I could ask, but the Epinions PTB are famously reluctant to enter discussions of timelines. Wouldn't be prudent, you know... I will ask and if I get an answer, will share it here. Don't hold your breath, however.

Quote: wlswarts
And/Or is there a simple list started perhaps where we might have listings of books (say, title and author) of our "temporarily" gone products that The Powers That Be are looking into?
Doubt it. I suspect there's a master list of "catalog mis-matches," but I doubt they'd want the list to become public knowledge. If it's really huge, it'd make the site look dumb. If it's really short, people will want to know why it's not taken care of already.

Quote: wlswarts
I suspect such a thing would be far more useful than the idea of people pawing through 24 pages on my Profile page or assuming people will find the lost book reviews using outside search engines . . . .
I dunno - given the state of the search engine, I've always figured that more people came upon reviews using outside search than found them by coming to the site and looking for specific products/titles. The way the site worries about google placement makes me think that they're more concerned with outside search, too.

HTH

-30-

rex
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