YUK!
by coachielady - Written: Aug 09 '06
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I say DO NOT buy from B&N on the web. It is terrible. The customer service is non-existent, the prices are way higher than Amazon (even if you buy B&N's $25.00 "member card", you can still get everything cheaper on Amazon). I have horror stories of returns I tried to make and they were "never received by the warehouse" even though I have Priority Mail delivery confirmations to prove they did arrive. I had to call my credit card company, dispute it all, then after many months, my credit card company even gave up on them and issued me a refund on their own because it just wasn't worth dealing with them. I always tell my friends and family now: DO NOT BUY ME GIFT CERTIFICATES TO BARNES & NOBLE. The store itself is great, but you can STILL get cheaper books, movies, EVERYTHING from Amazon.
Recommended:
No
What product did you purchase or try to purchase? books
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