Will never order from online store again
by thesbia - Written: Jun 08 '06
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I ordered a hardcover book and received it damaged. The sleeve was ripped and the edges were flattened from being banged around. I returned the book not online but at a B&N store. Re-ordered the same book plus a DVD (I had a gift certificate) thinking it was a fluke and the next package would be fine. Received the package with even more damage, the hardcover book had a rip on the sleeve that progressed onto the cardboard cover. It's a pretty thick cover, it must take a lot to rip it! The book also was stained in one corner that looked like mold. The DVD was fine, was dusty but the DVD worked and I was able to dust it off. Will never order from this online store again!
Recommended:
No
What product did you purchase or try to purchase? Hardcover Book and DVD
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