PriceTool.com
    
Home > Web Sites & Internet Services > Online Stores & Services > Barnes & Noble.com
Barnes & Noble.com

Barnes & Noble.com
Overall store rating:  Store Rating: 3.5
Reviewed by 261 customers


  View Information
  Read Reviews and Surveys


Read Review of Barnes & Noble.com  
Review Summary

Horrible customer service

by mr_c - Written: Feb 09 '06

Store Rating: 1.0

Ease of Ordering:  
Customer Service:  
Selection:  
On-Time Delivery:  


Full Review
Placed a single order for two books. The content / scope of the books was not what was anticipated. Returned both books in a single box / shipment. I had to contact customer support several times to track down the return. They finally credited me for one book but not the other. This has been going on for over 4 months. I think it's time to contact the Attorney General.

Definitely would not use this site again.

Recommended:
No

What product did you purchase or try to purchase? Books

Return to top
Back to all reviews





Subscribe to More Reviews on Barnes & Noble.com
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Subscribe to mr_c's Reviews:
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google
About Price Tool

PriceTool.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it. Shopping.com Network