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Amazon.com

Overall store rating: Reviewed by 1599 customers

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Didn't ship on time as promised, screwed up the holiday gift giving.

by charlie71 - Written: Dec 26 '05

Customer Service:
Selection:
On-Time Delivery:

I placed an order with Amazon on Dec 13th (for an item that was in stock and usually ships within 24 hours). Their banner on the front of their website guaranteed delivery if you ordered by Dec 17. Instead of fulfilling the order within 24 hours (or something close), they filled it 6 days later and I never got the item in time for Christmas (I still don't know where it is). Really screwed up the holiday. Customer Service was apologetic but that doesn't solve the problem. I've bought alot of stuff from them, however, with so many choices out there, why would I buy from them again?

Recommended:
No

What product did you purchase or try to purchase? La Femme Nikita DVD

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