Ships in 2-3 days? More like 13 days to NEVER
by sarahford29 - Written: Mar 29 '05

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On March 19 I ordered a book that bn.com said usually ships in 2-3 days. Six days later, on March 25, I got an email saying it wasn't going to be shipped for another 1-3 business days, which would make it March 30 at the latest. That was the most recent email I received. I then looked at my order online, and it says it is scheduled to ship April 1st, which would make it 13 days instead of the 2-3 that they advertised. I asked them to at least be honest about the availability of that particular book, but it STILL says on the product page that it ships in 2-3 days. My emails to them have been answered with form letters not addressing my questions. In my last email to them, I said that they lost me as a customer. In their reply, they said that they are looking forward to my next visit. Idiots.
Recommended:
No
What product did you purchase or try to purchase? book
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