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Barnes & Noble.com

Barnes & Noble.com
Overall store rating:  Store Rating: 3.5
Reviewed by 261 customers


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Review Summary

Decent service, delivery service can be better.

by jmodesigns - Written: Nov 06 '04

Store Rating: 3.0

Ease of Ordering:  
Customer Service:  
Selection:  
On-Time Delivery:  


Full Review
I love shopping at Barnes and Noble. Overall customer service and satisfaction is great. While order accuracy is also very good, speed of delivery can be improved.

It usually takes up to 2+ weeks for my school textbooks to arrive.

I like to call the store and have them order it for in-store pick up. Some Barnes and Noble stores have great sale annex areas that are better to peruse in person than online.



Recommended:
Yes

What product did you purchase or try to purchase? Textbooks

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