Accuracy and delivery is great but customer service is lacking.
by border13 - Written: Jan 05 '04
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Amazon.com is fast becoming the central clearing house for on-line ordering from many different stores. In general their product selection, delivery times and order accuracy are excellent. Amazon makes it easy for shoppers by housing name brand merchants under their roof, however, bear in mind that some of the sites Amazon does business for display lesser price tags for the exact same item. Each has their own reduced shipping fees and dollars off deals. When it comes to customer service Amazon has much to learn. If you have a question on a charge or item ordered, be prepared to receive general replies which never answer the question until you ask for someone who reads and comprehends the language, which in my case is English! It is not often that a situation presents itself in which I must contact Amazon, but when it does, my lament is audible.
Recommended:
Yes
What product did you purchase or try to purchase? Books, DVD''s, CD''s , Clothing, Household Items, Jewelry
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