America Rx

Here is an indication of how terrible this place is.
My order was for an insect repellent and travel locks. I placed the order on 7/5/2006. It is 9/11/2006 and despite being reassured by them that my order was about to arrive, it still has not come.-----------------------------

Order Information
Order Number: 240793
Order Date: 7/5/2006 12:13:00 PM
Order Status: Ready To Ship

My shopping experience with America RX was/is horrible. I will never deal with this company again. Did not receive what I ordered. Finally was able to contact a representative who informed me that they will credit my return shipping costs once they receive the returned items. No credit was given. I included in the returned shipment that I was sent an incorrect order and to send me the correct items I ordered. I specified product name and number, and, well guess what, I got the incorrect order again, in fact, it was the same thing they sent the first time. Reaching them by phone is almost impossible and quite obviously does not help to resolve the problem. I see they are on Ebay and when I reviewed the negatives about this company, so much of what they had issues about were exactly what I have been dealing with. This company should be put out of business. They cannot be trusted. I highly recommend that you do not buy from this company.

The web site said the item was "IN STOCK AND READY TO SHIP."   When the package arrived, the packing slip said "THIS ITEM IS OUT OF STOCK."   However, my credit card was charged for the item.   Out of the 4 items i ordered, 2 were wrong, 1 was missing. 

Worse experience ever. This company puts customer service last while they put your cash in their pockets first. This company is a classic example of bad business. Its been 10 days and have not received a confirmation number or order number. They do not answer their phone or answer emails. Never again and we suggest you dont need this migraine! Stay away far away!

In a word, INFURIATING! Ordered, was shunted to Pay-Pal. I canceled. Shipped anyway, refused, returned, still paid for delivery. The ordering people and shipping department couldn't (or didn't want to) communicate. Beware!

AmericaRx is not worthy of your endorsement.  I ordered a cane and when they advised that the cane was not in stock and there would be a delay in shipment I immediately cancelled the order.  When the cane became available they shipped it anyway.  I called to complain and they said they would issue a UPS pickup.  The cane arrived before the UPS pickup so we refused the shipment.  They gave me credit for the cane but not for the shipping charges.  I have an e-mail from them saying they will credit us for the shipping charges.  I have been waiting for over three months and there has been no credit.  I still have the UPS pickup tag which one would assume they would not have sent if they had not accepted that it was their error.

Ths company is not honest!  They sent me a product that I did not order. When I called them to ask for a refund they told me that if I returned it I'd only get a refund for the original charge not the shipping to send it back.
 
I'd sure like to know how they got all my information.

A good company would wave the shipping charge and apologize profusely for using my information fraudulently.



Very unprofessional!

Good Prices, have more offers and excellent products. nice site, will shop this site again. Highly Recommend.
Fast Shipping and I got free shipping for my order.

They shipped the wrong product. The picture on the web site was right. The invoice was right. What I received was wrong. I tried to get an RMA through email and they said the manufacturer's skew shows that they shipped the correct product and I must call. I replied, I already own the correct product and the UPC is not the same. Further more, I'm looking right at the one you sent and it's wrong. I said, you have either picked the wrong product, or it's in your system incorrectly. They never replied. It's not worth the trouble for a $12 item. I'll just use it.

Never again. Orders by phone result in poor understanding by order takers (language problems). Wrong amount (twice) needed call-back correction. Overcharged. No response to e-mails. After two seperate messed-up orders there will be no more from this buyer.

I had a very bad experience with America Rx. They take your money readily, but give no customer service. The website never listed the order as pending and I called 5 times before I got a human being on the phone. He told me my order had been shipped, when I asked why it didn't appear on the website he yelled to someone in the store and then told me it would appear soon. I paid for 3-day delivery because they said the order was in stock. It took 10 days to arrive and the product boxes had been opened and the instructions for the item I ordered had been removed.
Rather than deal with them anymore I called the manufacturer of the item who responded promptly and sent me the booklet I needed. Heed my advice and stay away, it's not worth the headaches.

Excellent shopping website, the difficult to find product was in stock, and I received it in perfect condition sooner than I expected. I will definitely shop here again.
site was cheaper and faster than the other site.

On June 7, 2006, I placed an order with them. On June 13 2006, I received an e-mail stating that the item was unavailable and credit would be "applied". I am still waiting for that to happen. Each time you call their phone number,(if you're lucky enough to get it to ring, you get an automated message that you are the "4th in the queue" or third. When you finally get to being first, they hang up on you. What a horrible company! I sincerely doubt that it is legit.

I placed my order on July 12, 2006. As of July 21, 2006, I have not received my order. I tried to check the status of my order at their website. Their website had no record of my order. I called their customer service phone number. I was disconnected the first time. The second time I called they told me that my order had not even shipped yet. They said that the delay was due to a "long vacation" and a "power outage" which sounds suspect. And if these reasons are true, they should have notified their customers about delays. I rate America Rx as "poor" because of the bad service. I doubt I will buy from them again.

The web site is easy to navigate to find the products. Everything in the transaction went smoothly and package is also reached well in condition. Thanks for AmericaRx.com